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M6400 memory speed seems slow

March 21, 2016, 12:34 pm
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I have an M6400 running BIOS A13.  8GB DDR3-1600 RAM installed (4x2GB).

I rum Memtest86+ and reports the memory is being access at 3,917 MB/s.  That seems awfully slow for DDR3.  On my other units running DDR3, memory speed is closer to 8000 to 12000 MB/s.  This memory of speed of less than 4000MB/s is more like DDR2 ram speeds.

I have allowed Memtest86+ to run for a day on this machine with no memory errors and no over-heating. 

I have reset the BIOS to factory defaults...just in case.

All four memory modules are identical in maker and model (I am OCD like that).

Memtest86+ is reporting the memory bus running at 561MHz (DDR3-1123).

The machine is still in good working order (or it seems so) and I would like to keep it around for some low level computing tasks, but not if this memory speed is indication of some sort of chip failure.

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Returned memory module 12-10-15 have not received refund

March 21, 2016, 5:35 pm
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I returned a defective Dell laptop and a memory module on December 10-12-15.   I received the refund for the laptop in good time, but have not received a refund for the memory module

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Problem trying to switch hard drive from Studio 1737 to Studio 1747? Can't Boot.

March 21, 2016, 7:37 pm
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Hey all --

I'm trying to switch drives from a Dell Studio 1737 to a Dell Studio 1747.

I have an existing Dell Studio 1737 that runs on a SSD with Windows 10 installed.  It runs fine.

Yesterday, I bought a Dell Studio 1747 that has a regular HD with Windows 7 installed.  It runs fine.

I tried switching the SSD from the 1737 to the main hard drive bay in the 1747, but when I tried to boot, I get a repeating PXE-MOF: existing PXR ROM and PXE-E61:  Media Test Failure error.  It just repeats over and over again.

I've switched drives before, and have never had this problem.  Any suggestions?  Are SSDs not compatible with a 1747 or something?

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Windows will not install on Smasung PM951 1TB SSD - Alienware 17 R3

March 21, 2016, 6:10 pm
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Like the title says, I just purchased an Alienware 17 R3 w/ a Samsung PM951 1TB NVMe SSD.  I know it works because the computer came with Windows 10 installed on the 1TB 7200RPM Hard Disk (SLOW!).  I could read/write to the SSD just fine when booting from the 7200 RPM drive.  The Samsung SSD also shows up in the bios just fine.  

Windows 10 will not seem to find the Samsung SSD when I go to install.  Keeps telling me no drives can be found (I pulled the other drive to isolate things).  I have tried the recovery flash drive that came with the computer as well as my own ISO of Windows 10.

Any ideas?  I thought this Skylake Laptop should play well with NVMe?  

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M1330 Broadcom drivers for Win 7 32-bit

March 21, 2016, 10:29 pm
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I want to upgrade from Vista to Windows 7 32-bit on my old M1330.

Microsoft Upgrade Analyzer says I need to download/save a new driver for Broadcom Netlink Fast Ethernet before I upgrade to Win 7 then install Win 7, and then finally update the Broadcom driver from the saved file.

I can't find the specific Win 7 Broadcom driver on the Dell site and I can't determine which driver to download from the Broadcom site.

Any help would be appreciated.

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A little bit of help and info needed

March 21, 2016, 11:46 pm
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I was woundering could a person use a driver recovery disk for the inspiron 15R (N5110) on a Inspiron 15R (M5110) or would  that mess up a computer

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My Dell Inspiron 14 Freeze at Logo

March 22, 2016, 1:17 am
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I TRIED TAKING OUT THE ADAPTER AND BATTERY AND HOLD POWER FOR 10

I TRIED F2 F12 F8 IT JUST LOAD THE BLUE BAR AND FREEZE

IT MAKES NO BEEP SOUND

IT DOESNT FLASH ANYTHING

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Delete

March 22, 2016, 1:48 am
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My i5 5559 do not wake from sleep by pressing keyboard keys or power button

March 22, 2016, 3:04 am
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  • i got a problem with my dell i5 5559 whenever it goes on sleep it does not wake up by pressing keys on keyboard ever the power button, the only way is i have to force shut down by holding power button and then again turn it on.

    can you please explain me anyway to fix it i have windows 8.1

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Alienware MX17 Failing to boot in UEFI

March 22, 2016, 7:49 am
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Hi Folks,

Im just wondering if anyone has experienced a failure to boot using UEFI. My system seems to boot fine from the legacy boot but not the first.

Please Help...

Also Here are my current spec and system config pulled from dell support.

General Information
Processor
Memory
Storage
Hardware

<ADMIN NOTE: Service tag removed per privacy policy>

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My V14T-5470-A20 doesn't turn off

March 22, 2016, 8:52 am
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Hi;

I have this Dell laptop model V14T-5470-A20 with Windows 10 Pro x64.

My problem is that when I shut down my computer, it does not turn completely off. The energy light remains lit and the fans continue to spin.

My temporary solution is to force through the power button to shut down.

I believe that this can lead to corruption of files and I'd like a definitive solution to this situation.

Can anyone help me? Thanks in advance.

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Sonic Wall NSA 4600

March 22, 2016, 9:11 am
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I have a sonic wall nsa 4600 , i have the licenses for content filtering . The licenses is a premium licenses .

I cannot see the Custom list under the content filtering

Can you please help me .

Thank you  

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XPS 13 (9333) CPU down clocked?

March 22, 2016, 9:24 am
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I'm running the developer edition of this laptop and since day 1 I've never seen it hit it's 3.1GHz published clock speed.


Has Dell down clocked these laptops or is it something with mine? Can other 9333 dev-edition owners comment? Has anyone seen the published maximum clock speed hit even for a second?


Using powertop on linux, as well as CPU frequency monitoring the most I've seen is 2.8GHz and almost always sitting around 2.5GHz under heavy load. Where's the rest of my GHz?

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DELL INSPIRON 15 SERIES 5000 TOUCHPAD CAN'T BE INSTALLED

March 22, 2016, 10:39 am
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i just bought yesterday an new dell inspiron 5559 with ubuntu pre-installed system , from the first use the mouse didnt works , then i installed windows 8.1 with all drivers from the official site and its ok the mouse works but its sometimes it crashes and stop for a time , and also i couldn't install the synaptics touchpad , the installation window thats its done but i couldnt find it !!

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Is it possible to reset Security Tools Administrator password?

March 22, 2016, 10:49 am
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I've used the Dell Data Protection | Security Tools program to activate encryption on a self-encrypting drive on a Windows 7 machine. The system is operating normally and I know the password that's registered with PBA so I can unlock the drive. However, I realized that I do not know the Administrator password for Security Tools itself (not Windows--that one I know). As a result, I can't add other user accounts to those that are registered with PBA.

I have a disc that was created during the setup process that has a "Dell Security Tools Backup Data" folder with an "OpalSPKey.<machine>.recovery.dat" file. Is this file usable to reset the Security Tools administrator password? Is there some other way?

That disc also has a backup File System Encryption Key. I know what that is for, but I figure now is the time to ask: if I need to recover the filesystem, how do I use that disc to do so? I'd rather learn now than when I need it last minute.

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TB15 Appears to overheat. Monitors (HDMI and Mini DP) flicker off frequently

March 22, 2016, 11:29 am
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I updated all the drivers and TB 15 firmware and the drivers on the XPS side too.  Using with an XPS 13 (9350).

I have the three USBs on the back of the dock, the HDMI and Mini Display port plugged in.  The TB15  gets rather warm.  After I have been working for 15-20 minutes the monitors both lose connection at the same time and then have to cycle back up.  Once this happens once it begins to happen about every minute.

This appears to me to be an overheating issue.  Bad unit?  Bad product?  Should I send this thing back and go to the cheap dock?

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Touchpad issue with Inspiron 7348, Windows 8.1, no sensitivity adjustment for touch pad

March 22, 2016, 4:11 pm
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My Windows 8.1 equipped 7348 has the touchpad freaking out quite a few times a day. Still in warranty but can't seem to get much of a response from Dell Tech Support. Tried their 'chat' but after waiting 45min. the touchpad freaked when I finally got someone on the other end... it ended up closing the window. No happy.

Anyone have an idea how to set the sensitivity on this thing to 'sledge-hammer'?

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XPS15 boot dvd

March 22, 2016, 6:02 pm
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I  have a brand new XPS-15 (5550). I've made a DVD recovery DVD using an external DVD writer but I haven't been able to boot it. I found the article at  https://www.dell.com/support/article/us/en/19/SLN142679/EN/ so I've been following it to make a manual boot option. The article doesn't tell me what should be in the File System List field of the Add Boot Option field.

I don't see DVD mentioned in the field and I can't modify the field - if I click on the existing text which is highlighted, it remains highlighted. If I try to delete it by using the Delete key nothing happens.

Is anyone able to tell me how to make a functional boot option?

Thanks

Mike

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Dell Precision 7510 Trackpad Issues - Xeon Processor

March 22, 2016, 6:37 pm
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I just recieved the 7510 about 2 weeks ago and have been getting increasingly annoyed with the trackpad which seems to  have issues. The trackpad never seems to stop working completely, but it seems to get stuck for a second pause or stutter frequently. Any suggestions would be welcome.

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How to boot off usb drive on Dell laptop 15 7000 7537

March 22, 2016, 6:57 pm
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I'm troubleshooting my Dell laptop 15 7000 7537 and trying to boot into tools from a usb drive and can't figure it out.  I've tried f12 and f2 but could not figure it out.  Detail descriptions would be appreciated.

-thanks

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