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Re: screen goes off after turning it on from standby...

Hello,I would suggest a clean re-installation of the video drivers. That is, uninstalling and re-installing the video drivers. To uninstall the video drivers please follow the steps:Open Device Manager...

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Re: XPS12 i7 CPU temperature up to 65°c dT

Hi L. J.,It seems the temperatures are higher than expected. Heatsink and fan replacement might be required. Please share the Service Tag of system and name on account via Private Message (Click on my...

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Re: LAPTOP 19.5V CHARGER MALE NODE BROKEN HOW TO FIX IT HURRY OR ELSE BATTERY...

Hi shazlitahir,This cannot be repaired and the entire power brick needs to be replaced. Please reply if you have any questions.

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Re: ¿Problema con una mini marca dell emite sonido al iniciar?

Hi JosueCR,Try running Dell 32-bit Diagnostics on the machine and check if any error codes are returned. If Dell 32-bit Diagnostics returns any error codes, please add the exact text of the error code...

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Dell Inspiron 5721-0865 performance issues

Hello, I'm recently bought  new Dell Inspiron 5721-0865  and was disappointed with the performance in the video games, not even in a very demanding (Diablo 3 20-25fps). At CCC I'm set max performance...

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Re: Dell Inspiron 7720 (17R se) cooling problem

Hi Kejtax,Glad to know that the issue has been resolved. Do reach us if you have any further questions. I would be happy to assist you.

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Re: Dell Inspiron 1464 Charging problem

Hi Shan,To isolate the issue further we need to check with a known good adapter. Connect a known good adapter to the computer and check if the battery charges or else you can try connecting this...

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Locked out of my laptop

Help!My beautiful dauther messed with my laptop to do something forgot the passwork. now the laptop come up with enter system passwordhow can I reset> 

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Re: Blank screen, where is my windowsOS? Hard drive F12 FAIL

Hi,Thanks for reaching out to us. Let's try few other troubleshooting steps:1. Check in BIOS if the hard drive is detected. Load BIOS defaults. (Press F2 on Dell logo screen to enter BIOS setup)2....

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Re: XPS13 fan runs full speed when Win8 is locked

The test did not produce any results. I also re-checked my video drivers and all were up to date (in fact newer from Intel). Other research I did seems to show that it was dwm.exe using lots of CPU...

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Re: Locked out of my laptop

Hi norbertom,Please share the exact system model. When do you get the prompted, before or after Dell logo?Awaiting your response.

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Illuminated Keyboard

I have an Inspiron 17R 5721 laptopIs it possible to fit an illuminated keyboard?

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Re: Dell 1545 Won't Boot

Hi supersaiyan,What is the exact problem you are facing with your computer? If the problem is recurring please proceed with the repair. Your computer will then reboot and you will then be shown a...

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Dell Battery Replacement

Hi all,    Am using dell studio 1555 laptop with a battery WU946, which is not working. i want to now with which model i should  replace this battery. WU 946 battery is not available.Model...

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Re: dell n4110 fan not working

also...my hdd doesn't have any response at all can you please give me some insight on this

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Re: Dell 1647 Overheating Issue

THere were absolutely no eroors during this testing. Any other suggestions?

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Re: Keyboard Backlight for Dell Inspiron 15R SE (7520) not working!

I'm having the same problem. No light coming on keyboard.deerboy

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Re: nVidia Geforce GT 650M NOT DETECTED on Inspiron 17R SE 7720 after BIOS...

A week has gone by since the last post. I assume that means everyone is just waiting patiently. Or does that mean there is a new BIOS out?

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Inspiron 5030

At 3 o'clock in the morning our laptop woke us up with a loud beeping. Now it will not start up. After reading in the forum to press and hold the Fn key and then press and release the power button it...

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Re: Inspiron 5030

Hi Rexall,Yes, 7 Beeps on startup on a Inspiron M5030 means a processor failure. I’d suggest that you follow the steps mentioned below and check for issue resolution.Switch off the computer.Disconnect...

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