I have recently purchased DELL inspiron 15z 5523 (Ultrabook) which is multi-touch screen ultrabook with Core i7 processor, Backlit Keyboard and Skullcandy Speakers. Can I use Dell Active Stylus Pen on my ultrabook for drawing and natural writing experience because I want to use it for my online classes?
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Thanks in advance!
Akhtar Ayaz
Dell has recalled XPS 9550 battery for swollen issue.
Bulletin Name: Precision 5510 and XPS 9550 swelling system battery
there are also lots of reports that xps 13 9350 has same problem.
for example,
XPS13 Swollen battery
and
dell xps 13 9350 battery swollen
it's a common issue on xps 9350, dell should recall its battery!
Bought a XPS 13 9360 very recently, great laptop, great quality, if only it was not rebooting at random moments.
It happens at the most random times, one to three times a day and I don't see anything that can cause it. I tried updating all the drivers, but that didn't seem to be the problem. Hope Dell will get us a fix soon, as it is a brand new Laptop, and I've found other people in online discussions who have the same issue (without any help). It's no fun to buy a beautiful new laptop which reboots every day twice...
Refunding or changing it is not really an option as it would take a few days and I need it to study on it as it might take a few days before I get a new one...
Anyone any other ideas that may help?
I have a brand new XPS 15 9560, which finally came in the 28th of November. However, I currently experience problems with the right USB port. When hooking up an external HDD, it keeps connecting and disconnecting. At first, this rendered the HDD useless, setting it to a RAW format and losing all data. I got it back to work eventually and was under the assumption that the drive just went bad. However, i started to have the same problems with my alternative drives when connected to that port.
Narrowing down the problem, I found that the left port maintains a steady transfer speed of 122 MB/s ish, while the right keeps powering up and down. This means that data transfer wil go up to 60 MB, drop down. The disk will reconnect and the same happens. Remark: There is no sound of a physical re-connection (the well known connect/disconnect sound).
Furthermore, i have found that multiple people have this issue:
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I also followed all directions given within this topic, but the problem still persists.
Do you have any other ideas?
Sincerely,
Enzo
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Inspiron 7570.
Was wondering if there are new drivers/updates available from Dell, do they automatically get updated (like Windows does) or do you have to go check on Dell Support Assistant every so often and download them manually?
Thanks
I recently purchased a Dell Inspiron 15” 7000 series laptop for my niece for Christmas. After struggling with it I reformatted and reinstalled the os and put in a m.2 ssd. The attached picture is the memory module in the machine. I noticed the machine was sluggish and sometimes it just hung even before I put the m.2 in.
It looks like to me this machine has 8gb of DDR3/1600 memory vs DDR4/2400 it was advertised to have. I did buy this at Amazon but before I returned it I’d love validation the the attached picture is of DDR3/1600 memory
If the Rotation lock is set to on and Orientation is set to Landscape then the display is in landscape mode. If the Rotation lock is set off and the screen is rotated clockwise 90 degrees then the display is upside down. If the screen is rotated clockwise 90 degrees then the display does not change.. if the screen is rotated 90 degree then the display is upside down. If the screen is rotated 90 then the display does not move.
Therefore if the laptop is in normal or opposite then the display is rotated 90 degrees. It the laptop is turned sideways then the display is upside down.
Which Dell Latitude model comes with the palm rest made of hard plastic and not rubber:
E6410
E6430
E6420
If not, is there a part number to replace the rubber with hard plastic?
I have an Inspiron1545 laptop, (yea it's old but has been reliable for years now),and it's unable to load Windows at start up now. Ran F2 system test, and went to "Can not boot OS" in the system tree. Ran test and received error code 0F00:075D, and 0F00:0232. I'm hoping a BIOS Recovery Key will resolve my problem. Tried several times running Windows diagnose, and repair to no luck.
Hello everyone,
So I think by now, this problem has already been reported several times. I hope in my post, I can try to collect all the previous posts and what I've learned from them and put it all in one post. Yes, the new Dell XPS 13 (9360) models is confirmed to have a persistent issue of randomly shutting down and attributing this issue to an "ASF2 Force Off” in the BIOS event logs.
I myself own a Dell XPS 13, and yes, it has the same issue. Here's what happened on my end: I bought a new Dell XPS 13 nontouchscreen with 8GB RAM on October 31, 2017. And it arrived and worked well for about a week before randomly shutting down for the first time. I thought it was just a one-time thing, so I kept using it. Turns out, it shut down again and again in randomly moments every hour or so for the next 2 days, so I know it is definitely an issue. I ran an F12 Hardware Diagnostic along in Thorough Test Mode and a Dell Hardware Diagnostic, and the results were that no hardware issues were found, so I know it’s not a hardware issue. I ran a virus-scan just to check that one off the list. Interestingly though, I ran a Dell "Repair" option in the F12 menu, and apparently, there were some unrepairable issues found. Anyways, I got sick and tired of the problem, so I wrote to Dell Customer Service, who replied by sending me a "replacement" model. Meanwhile, I looked at the BIOS event logs and turns out the problem was attributed to an ASF2 force off...I have no clue what it means precisely, and neither does Dell.
Within about 2 weeks, I received the "replacement" model, and the second I turned it on, I was greeted by a "System Overheated" message, which really made me feel disappointed. I did a quick check in the BIOS event logs and turns out my “replacement” model was actually a refurbished model that was at least 2 months old. I wrote back to Dell Customer service and complained that I didn’t receive a brand new replacement system as promised due to my first Dell XPS 13 being a couple weeks old. I also complained that the replacement model had issues and that all I wanted was a functioning Dell XPS 13 laptop.
In 2 more weeks, I received a Dell XPS 13 touch-screen variant with 16GB RAM as my second “replacement” model. At first I was happy that Dell gave me a free upgrade to the most high-end XPS 13 model, however...the problem came back two days ago on November 29, 2017...The computer randomly shutted down, and went to a blue screen with the words “It looks like Windows didn’t load correctly.” This was the same issue as the first Dell purchase I made. I turned off the computer and look at the BIOS event logs: ASF2 force off.
I searched the forums and turns out that at least 30+ Dell XPS 13 users are having the same issue with the random reboots attributed to ASF2. So far, the only person who seems to have a fix is a reddit user who suggested a downgrade to BIOS 2.1.0. Another user noted that this problem seem to only happen when the system is not plugged in, though I haven’t fact-checked that myself.
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These are the other posts about the same issue:
http://en.community.dell.com/support-forums/laptop/f/3518/t/20025527
https://www.reddit.com/r/Dell/comments/7gqb50/two_brand_new_dell_xps_13_keeps_restarting/
http://en.community.dell.com/support-forums/laptop/f/3518/t/20025127
en.community.dell.com/.../20025526
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Hopefully, Dell realizes that this is a widespread problem and release an update sooner or later to fix this. I currently have 3 unreliable Dell XPS 13s sitting in front of me...
Hola, tengo una dell vostro 3400, necesito reestablecer pass.
Les envio service tag?
Hi
I was trying to recover the MS OS using a USB recovery drive, generated by the Dell OS Recovery Tool. The USB drive is recognizable on the BIOS setup page.
But when I chose the UEFI: USB drive option, it didn't work and showed that "System.was unable to boot. No bootable devices found"
I have disabled the SecurityBoot option and enabled the Legacy Boot option.
Can you help me with this issue? Please don't just copy the link of the guide. I was following the steps shown on the guide and there isn't anything about this issue.
Thank you so much
My computer started acting strange when booting up and I was told it was the coin cell battery (the CR 2032) needed changing. We took the computer apart and got the old battery out and a new one in but the Coin Cell Battery Slot had come unsoldered from the board so there was no connection. Can the current slot equipment be re-soldered to the main board or do I have to purchase a whole new board?
i,
I have a periodical problem with connecting to my router. My Dell 7559 cannot connect to WiFi, here is the log
I have latest official driver installed (19.50) from the support section of Dell site.
What is this?
I decided to install winXP on a new drive . All went well until " a problem has been detected and windows shut down"
win 7 runs perfectly on the old drive.
I have all the drivers for XP.
Anybody got any ideas on this ???
My right arrow key stopped working on my Inspiron 13 7000 2in1 (7359).
I googled for a solution and it seems like a ridiculous amount of people with a Dell laptop have had the same problem, yet I wasn't able to find a working solution.
I did some testing of my own and this is what I found:
- Latest bios update and drivers didn't help
- Diagnostic boot didn't find anything
- External USB keyboard didn't have the same problem
- Problem first appeared in Windows, but persists in Dell boot menu and when launching Kali Linux from USB
- Here's the kicker though, when I press and hold the left arrow button and then press the right arrow button the right arrow button actually works, which is a nice short term fix, but I prefer to get a proper fix
I downloaded some tutorials from YouTube on how to open my laptop to check the keyboard cable and remove dust, but as I'm not an experienced hardware person I will only be doing this as a last resort.
TL;DR: I have 2 questions:
1) How do i fix this?
2) Why does this happen to so many Dell laptops?
Greetings,
Jor
The wifi card I have, the dell wireless 1830, keeps dropping the network connection. I went to the Dell website and updated all my drivers, but now the problem seems even worse. How do I fix this
Hi, i've found my old laptop and i didn't use it for a while and now i can't boot it anymore.
Service tag : <Service Tag removed>
Express service code : <Express service code removed>
Thanks in advance
Samuel
Hello to all. I'm Max and I'm writing to you from Sanremo (Ligury - ITALY). I've just bought a Latitude E6430 used, which was installed Windows 10 PRO (v.1709)
Configuration: 8Gb RAM - Intel Graphics 4000 - Intel quadcore i5 (2,70Ghz) - HDD 320Gb
I cannot configure the three keys below the space bar and (even) the fingerprint sensor.
This laptop it was originally purchased in France.
Best wishes, I'm in stand by for your kind answers.
P.S.: Excuse me ...for my not perfect English!