CPU temps
Dell XPS L502X Full Motherboard
Hello,
I have XPS L502X and I have only 1 USB working, no other one, HDMI not working and the SD card reader not working too.
And my keyboard is also missy..
I tried to find a new motherboard replacement but I couldn't find one with everything already installed with it - I mean the USBs, HDMI, and the card reader - to buy.
And a new keyboard with Arabic letters on it.
Anyone could help me with this?
Inspiron 5570 Windows Hello
Hi I have a Inspiron 5570, but Windows Hello only gives me a sign in option for fingerprint. I do not see an option for facial recognition.
Does this laptop not have that capability?
Sudden decrease of battery life
I have had my Dell Inspiron 7000 gaming since march now, and I've loved it so far. I use it both for gaming and for school, which is why I chose it, since it has such a long battery life. But i had to roll back my intel driver a couple of days ago, since the last update gave some screen trouble when returning from sleep mode. But the battery life of my pc has decreased dramaticly since the roll back. It's decreased from cirka 9-11 hours on 100% to cirka 1-3 hours on 100%. The battery life even runs out in about 2 hours when I only use Word and Spotify.
Does my driver really have such a big impact on the battery life or, if not, what can I do to bring back the long battery span which is the reason I bought this pc for?
Dead Latitude 6510
I have a great older laptop 6510 that was working great. I booted it up this morning and all was working fine.
I went to plug in a printer into what I THOUGHT was the USB port but actually was a SATA port. As soon as I plugged it in, the screen went dead and laptop shut down.
Now I can't get it to start again. Pushing the power button and the light comes on for about 5 seconds, then shuts down. No sound of disk spinning or any other activity, no lights except the power light comes on.
Thought maybe the battery was down so plugged in the charger. Charging light comes on for 1 1/2 seconds, then shuts off. So I assume it's not charging. Removed the battery and put it back in and got same results the several times I tried it.
EDIT: Just looked at the port again and it indicates it could be used as either a USB or an eSATA. The other end of the cable was already plugged into the printer when I plugged it into the laptop.
What did I do?
Unable to install thunderbolt firmware updated on XPS 9550
Trying to update my thunderbolt drivers/firmware to the NVM 16 version so I can use my eGPU.
When I run the firmware install, it fails after about 20% progress. Logs show this:
*** Dell Thunderbolt firmware update started on 11/29/2017 at 7:38:10***
Command: C:\Users\...\Desktop\Intel_TBT3_FW_UPDATE_NVM16_8FDJ2_A06_4.16.00.005.exe
Starting FW Update....
Power is on already
Thunderbolt Firmware Update C:\Users\...\AppData\Local\Temp\DEL52C1.tmp\Intel\FwUpdateCmd.exe /s up1 C:\Users\...\AppData\Local\Temp\DEL52C1.tmp\Intel\0X06E4_secure.bin /s up1 C:\Users\...\AppData\Local\Temp\DEL52C1.tmp\Intel\0X06E4_secure.bin FAILED: FwUpdateExceptionsCode 0x10b
System TBT NVM Current Version:BCD:00000008: New Version:BCD:00000008
Error: Unhandled Error
An unexpected error was encountered. Please record the error return code and report back to technical support.
Exit Code = 10 (Unspecified Error)
***Thunderbolt Firmware flash finished at 11/29/2017 at 7:41:48***
Any ideas?
Dell latitude E5530 froze and now doesn’t boot
Hello,
This morning I turned on my laptop and all of a sudden it froze on Desktop. I could only shut it down from the power button so I did that. When I tried to turn it back on it didn’t even display the POST message. The screen is black, cpu fan is not working and the only indicators that light up are the power LEDs and the CAPS Lock button. Then the CAPS Lock LED turns off and after a few seconds power indicator LEDs turn off as well. I tried removing the battery and pushing the power button to remove any remnant electricity on the system and then put it back on to see if it starts but no luck with this either. Appreciate any help and thank you in advance.
Can fingerprint sensor on Inspiron 5570, on Windows 10, be used for something other than Windows sign on?
Having the fingerprint Windows sign on is nice, but so far I see no other references to using this sensor to validate sign-on into websites, etc. Is the fingerprint sensor here only good for one function, Windows sign-on? If not, how do I set up the sensor to be used with other apps and web browsers?
Dell latitude e5530 won't turn on
This morning I turned on my laptop and all of a sudden it froze. All I could do was to shut it down from the power button. Then, I try to turn it back on and no POST message is shown. Only the power indicator LEDs and the CAPS Lock button LED light up. After a few seconds the CAPS Lock LED turns off and after a few more seconds power indicators turn off as well(Screen is blacked out all this time). Appreciate any help.
Incorrect Service TAG association
Hello,
I have a Dell E6420 that is part of my organizational unit/s. When i put in the service tag for it, the result shows a different desktop model. Please assist. We have premier support (fyi)
My laptop keeps making a beeping noise.
My laptop keeps making 3 beeps the stops for 5second the it continues. How can I fix this?
Black Screen when power on
I have a Dell XPS 15 L502X notebook. When I power on the computer doesn't jumped to the Dell startup screen but instead a black screen with the noise of the computer fan running at full power appeared. I have to power the computer on and off for 10 times before the dell start up screen showed and then windows started to show. Worst still, when windows start for a while before the desktop is loaded the screen went black again and I have to power it on and off for a few more times before it showed the windows launch startup repair or start windows normally screen after which I have to choose the start windows normally screen before I can start windows properly. According to Dell diagnostic all my hardware is working fine. I have also updated all my drivers to the latest version. What is happening?
XPS 15 9550 won't boot - power light turns on (white) no beep or light codes, no POST
Hello,
Was experiencing general issues with my windows profile after windows updates last patch Tuesday so I initiated a system restore and let it run today. After completion laptop turned off (instead of rebooting?)
- Pressing the power button: Power button turns white (on) for ~30 seconds, then laptop turns off (indicated by power button light)
- no fans
- no screen (back-light or otherwise)
- no POST codes - beep codes or light codes.
- no other visible activity
- During that period nothing else happens, unless I press the power button again. If I do this
- The fans spin up momentarily
- The system then powers off (as indicated by the white power light)
I've tried:
- Disconnect power/battery and hold power button (60 seconds)
- Power system on with just battery
- Power system on with just wall power
- Remove mSATA HD and repeat the above
- Disconnect video connector and repeat above
- Remove mPCI WiFi module and repeat above
- Completely disassemble and remove CMOS battery (tested at 3.1 VDC) for 60 seconds, reassemble and repeat above
All with no change in behavior
- I am able to get a light code 2 Amber / 3 White if I remove the RAM module (as expected)
- D + PWR diagnostics cycle successfully through a range of colors then nothing
Laptop is 2 months out of warranty. Any help debugging the issue is appreciated!
XPS 15 9550 September 2016
Other notes:
- UEFI Secure Boot was enabled
- HD was bitlocker encrypted in Windows 10
- HD is currently removed and has not changed behavior
Thanks so much!
This Reddit article appears to be similar:
Here's the XPS 15 9550 Service Manual:
And the blink codes:
TB16 Docking Station USB Ports Stopped Working
I have been using the TB16 with my XPS13 for several months without problems. Last week the USB ports on the docking station stopped working. I have kept up with all the updates for the laptop and the docking station as well as Windows 10. Any advice?
Brand New Inspiron 15 3567 Issues
I bought a new Inspiron series 3000 15 3567 2 weeks ago (on 18/11/2017).
My issue here is, on 19/11/2017 I downloaded League of Legends, a not very demanding game.
First game, laptop goes on sleeping mode after 20 minutes. End game, laptop goes to sleep mode again, and that was like 10 minutes after first shut down.
Issue has been present every time I try to play.
I know it is not an overheating issue, because the laptop is never on my lap, nor on a cloth, or a flat surface, I have it ALWAYS on a cooling unit (heavy duty, 3 fans). Also. it is BRAND NEW.
Today (29/11/2017) Dell Tech Support told me:
1.- Inspiron 3567 Core i7, 8GB RAM, AMD Radeon R5 M430 2GB, is a "basic" laptop, and it won't let me play more than 20 minutes (all this via dell chat).
2.- Inspiron 3567 Core i7.... is not able to run ANY games, as it is not "designed" for playing, and I should buy the Gaming series for ANY game. Also, that my GPU was fried/damaged because I tried to play. They "confirmed" that laptop is just for videos, word, powepoint, and that's it. (Via call to Tech Support).
I need help from the REAL PROS here. I think it might be an issue with the BIOS thinking 20°C is OVERHEAT.
Ohm and another thing, I switched from a REAL basic laptop: Acer Aspire E1 (Core i5 5th Gen, Intel HD Graphics 128MB, 4GB Ram) that I bought 3 YEARS AGO, and it never overheated even after 6-7 hours of playing.
Dell Latitude E6520 & E-Port Plus 2 - Display port issue
As mentioned in the title I have both pieces of hardware. I also just purchased a third Dell U2414H LCD monitor. I am trying to connect all 3 via display port. However it seems that all I can do is 2 monitors? When I try to daisychain them I got 2 monitors mirroring each other and one through HDMI off the laptop.
Is this a physical limitation of the replicator? Is there a firmware update somewhere?
Not genuine message & now no boot device found
Help! One of my youth has been using a Dell E6420 i5 8G CPU 2.60 GHz. This computer was donated by a company in the USA where they were replacing their computers. They handled wiping and reloading Win 7 Pro. The computer has a Win 7 Pro product Key and had been working great since I received it in January 2017. About 1 wk ago when the youth turned on the computer he got a message in the bottom right hand corner saying:
Windows 7
Build 7601
This copy of Windows is not genuine
He indicated that he could still use the computer to view study files, etc, however it was very slow.
I have the computer now to try to solve the issue. Currently when I turn on the computer the message I get is:
PXE-E62: Media test failure, check cable
PXE-M0F: Exiting Intel Boot Agent
No Boot Device Found. Press any key to reboot the machine.
I have powered it off and when restarting it I pressed F8 to try to get into Safe Mode. Regardless of whether I go into Safe Mode or Safe Mode with networking it loads a bunch of lines such as:
Loaded: \windowns\System32\drivers\..... BUT then it stops and at the bottom it says:
Please wait... and doesn't seem to do anything after this.
I don't know what is going on and what to do. Can anyone help?
Thanks,
Janet
Issues with a small printer
Hello everyone,
I am not big on computers and gadgets and that's why I need your help.
Recently I've bought a label writer and I have issues with installing it on my computer.
I know that the device works perfectly, because on my friends computer it works perfectly. But on mine it does not.
My computer is this one: Dell XPS 13 Touch (2016 Rose Gold Edition)
The device I'm using is this one: Dymo LabelWriter 450
If anyone could help me that would be great. The issue is that my computer won't even recognise the device when I plug it in.
Thanks,
DELL XPS 13 2017 model battery draining while laptop ASLEEP
My DELL XPS 13 2017 model battery getting drained for no reason while laptop is asleep. I have XPS 13 2017 model i7 16GB 512SSD.
Any solution to this problem?
I have updated all the drivers, firmwares, removed all wake up PC power options, and there's no wake up timer, this is depressing, and gravely disappointing.
I thought this laptop can last 7 hours with standard usage, but even sleep mode wouldn't last me 7 hours -_-
Error code :2000-0142 Validation 61156 Self Test -Unsuccessful =7
Hi,
Anyone please tell me what to do, got this message while self diagnosting my laptop. It's running slow. otherwise I can open the files from the hard disk. Please help