Unable to turn off keyboard backlight on 15-5559
Hi All,I recently got an Inspiron 15-5559 Signature edition from the Microsoft Store. I've been trying to turn off the backlight on the keyboard but none of the methods allowed me to do so.I've tried...
View Article9550 XPS 15 backlit keyboard issue.
I've recently purchased a 9550 XPS 15 from the Dell outlet and I received it earlier today. I'm very happy with it, and it's come in perfect condition. However, I can't seem to get the keyboards...
View Articlesudden black screen
my laptop dell 15 7559 the screen goes black during working and speaker make noise if i was played song during working but the device still working the keyboard is lighted and i hear the cooling fans i...
View ArticleDell 14-3452 with eMMC 32gb for C:drive. No Drive Installed
I have a Dell 14-3452 given to me for my 10 year old grandson to use with Win10. It has the embedded eMMC installed with 32gb for C: drive. I was able to update Win10 to 1511. Not enough storage to...
View ArticleNew RAM not working in Dell Inspiron 3558
I recently took my laptop apart to install a new chip of RAM into the extra slot. Everything seemed to have gone well except after I got my laptop pieced back together I tried to restart my laptop and...
View ArticleAdobe Premiere Pro performing horribly on Dell XPS 15 9550 (i7, 16 ram, 512 ssd)
I bought this laptop a year ago from the Microsoft Store and recently I've been experiencing some really bad performance issues on Premiere Pro. Anyone else? My workflow never goes smoothly as before....
View Article(A7) Me FW Downgrade - Request MeSpiLock Failed
I have an Inspiron 7559 that is failing to boot. It displays "(A7) Me FW Downgrade - Request MeSpiLock Failed" just after showing the white Dell logo.I think my daughter turned it off when an automatic...
View ArticleCan't Disable Backlit Keyboard on Inspiron 15-5559
Hi All,I recently got an Inspiron 15-5559 Signature edition from the Microsoft Store. I've been trying to turn off the backlight on the keyboard but none of the methods allowed me to do so.I've tried...
View ArticleLaptop Stand - To hold E7470 and Dock
Hi,Does anyone have any ideas for laptop stands for an E7470 laptop with its docking stations, the only ones I can find are not wide enough to hold the dock as well.We have users that want the laptop...
View ArticleDell Inspiron 15(5559) Won't Turn On / Stuck on Dell Logo
I Just brought Dell Laptop last week( January 20, 2017), at first it I was stuck on Dell Logo i tried many solution to solve it just like removing the battery , unpluging the AC adaptor , hold the...
View ArticleSuper slow wi-fi ( dell xps 15 9550)
My new dell XPS 15 9550 (with windows 10 and killer wifi card)has arrived 2 days ago,but when I accessed to the wifi the maximum bit/s was 0,04! My old laptop and phone browse well, so what could the...
View ArticleKeyboard intermittent failure on XPS13 9350
Recently got a 9350 from the Dell Outlet Certified Refurbished range.When I first booted it, the keyboard didn't work. I proceeded with the install (using the touchscreen), rebooted it and then the...
View ArticleDell Inspiron 7720 Laptop - Battery 100%, turns off when not plugged in, have...
As the title says.My battery is 100% charged, when i disconnect the power lead after 30 seconds or so my laptop powers off.I bought a new battery today charged it to 100% and it does the same thingAny...
View ArticleBIOS BOOT SEQUENCE - USB drive not appearing.
I have cloned my laptop's C drive to an external SSD drive that was attached at the USB port. I know that the clone worked, because I can see the SSD's file structure in Windows Explorer. Also, I think...
View ArticleDell Inspiron 14 N411Z Memory Upgrade (2x4GB Samsung SO-DIMM 1333MHz) - only...
Hi all,I recently bought two 4GB Samsung memory bars SO-Dimm PC3 10600S 1333MHz and installed them in my Dell Inspiron 14 N411Z.Spec wise these should fit but the machine only recognizes one bar.I have...
View ArticleNo secure boot option in setup
Thanks in advance all.. I'm trying to install Windows 10 on my old Inspiron with Phoenix Securecore tiano. Secure boot options is missing. Any thoughts or help? This is a brand new hardrive.
View ArticleXPS 13 laptops: which have glossy and which matte displays?
It is very frustrating that there is no official documentation on which models have glossy and which matte displays. They each have their pros and cons, but it should be made clear to the user which is...
View ArticleOptiplex 7040 Win7 x64 Bitlocker
Hey All!We can't seem to get Bitlocker working on our 7040s, have any of you seen this issue and have gotten it to work?Dell Optiplex 7040Windows 7 x64TPM is on/enabled in BIOSTPM 1.2 driver looks good...
View ArticlePrecision M6400 - SSD
Hi, I'm trying to install Server 2008 R2 on M6400 on a SSD but I get a no boot device available. The SSD shows in the BIOS. How am I able to get this to work? Thank you.
View ArticleWhy do LCD screens have WWAN, WLAN and WIGIG as an option.
Hello Support:I have a presale question about a new latitude 5480. I noticed when configuring under the LCD option I have a choice for WWAN, WLAN and WiGIG. Considering the laptop will also come with...
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