Hey All!
We can't seem to get Bitlocker working on our 7040s, have any of you seen this issue and have gotten it to work?
Dell Optiplex 7040
Windows 7 x64
TPM is on/enabled in BIOS
TPM 1.2 driver looks good in device manager
But when we try and turn bitlocker on via right-clicking the HDD it gives us the "A compatible Trusted Platform Module (TPM) Security Device must be present on this computer, but a TPM was not found. Please contact your system administrator to enable Bitlocker" error/message
When we look in tpm.msc we see "Compatible Trusted Platform Module (TPM) cannot be found on this computer. Verify that this computer has a 1.2 TPM and it is turned on in the BIOS" error/message
Any thoughts?
We were able to enable bitlocker on this model when we deployed Win10 but we are still mostly on Win7 for now.
Thanks!
Marc V
UPDATE: realized I created this post in laptop section instead of desktop, sorry for double post, created appropriate desktop post here:
http://en.community.dell.com/support-forums/desktop/f/3514/t/20003600