Hi Joykilla199,
You have mentioned that your computer says the battery health is good. If I am correct, you have checked the battery health by using the “Battery Meter” in “Dell QuickSet”? If not, please install the “Dell QuickSet” application and check the “Battery Meter”. You can download and install the “Dell QuickSet” application by clicking here. Furthermore, I would like to know how old the Dell Battery you are using in your computer is.
Please do write back to us.