Hi Swain49,
I am sorry about the issue you are facing, please follow the below steps which may fix the issue:
1. Please check the jack on the AC Adapter for any damage.
2. Have you tried with a good known AC Adapter?
3. Look for a green light on the A/C adapter or a blue light on the connector that connects to the computer.
If still the issue persists, restart the computer and the moment it starts start tapping the F2 key to boot the computer to BIOS where you would be able to find AC Adapter Type under : Main Menu”., Let me know the status (None, Unknown or Shows the power).
Press F9 to reset the BIOS to factory default
You can also refer to the link for AC Adapter and Battery issue:
You can refer the Dell Article 266440 on Dell`s support site.
I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag and name listed on the account so I may access your system records and check for further course of action. You could also click on Start Conversation to send a private message.
Thanks & Regards
Rathish C
#iworkfordell
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