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My laptop doesn't load the Windows

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Hey guys,

 

    So, yesterday I've tried use my laptop (Dell Inspiron 3421) and in the boot screen appeared a message under the 'progress bar' a message telling that it was starting the recovery mode, so after this the computer just show a black screen again but only with the mouse cursor ( that I can move), what could be happening? 

 

detail: I've searched in the web some stuff to do like press Ctrl + alt + del or even press F8 at boot ... and nothing really works

 


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