Hello, I bought a Inspiron 15 7000 series.
It was asking for update for 3 or 4 days. After that it start to working very slow, and I couldn't do anything, so I reset in the power button, after this the hard disk doesn't work anymore.
I run a diagnostics and i get this error:
Hard disk 0 - S/N 84TXCIGAT, Short self test unsuccessful
Error Code: 2000-0142
The notebook is very new, only 4 months and it never drop down or something like that.
Can someone help me?
Thank you
Hermes Vitor Martins.