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Webex Issue with Sharing Desktop

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I have an XPS 13 9343 with  USB3 Dock running Windows 7 Professional x64.

When I have multiple monitors connected (Same issue for one or two external monitors) I am unable to share my desktop in WebEx. The screen goes black or remains unchanged. Moving the mouse cursor over the display area "paints" and reveals the shared desktop in small blocks I can only move the mouse around until I see the "Stop Sharing" button and click on it..

I can only use this desktop sharing feature on the tiny screen with no external monitors connected.

In anticipation - I can move any other application from monitor to monitor without problem. Video refreshes normally under any other circumstance that I've tried - so far, it's just WebEx that's killing this purchase.

Is this the trade-off for wanting a smaller/lighter laptop?


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