Quantcast
Viewing all articles
Browse latest Browse all 19227

Laptop not starting BIOS

Hi All,

    First of all, I hope I posted this in the correct category.

    A few days ago, I woke up, and decided to check my email, as I always do. The laptop (a Dell Inspiron 5523) had been fully shutdown previously. When I pressed the power button, the power button lit up, I heard the hard drive click on as the disk usage LED flashed, and then a half second later, the HDD clicked again as the disk usage light flashed. Throughout, the power button stayed lit, but the screen had stayed completely black.

I pressed the power button to shut it down, then pressed it again to start it up. The same thing happened. I tried it a few more times, and finally, it ran BIOS. However, and before it started the Windows Boot Manager (the laptop is dual-boot, Win 8 and Win 10 Tech Preview), it displayed a BSoD with the error "PAGE_FAULT_IN_NON_PAGE_AREA (iaStorAV.sys)". I restarted it, and it went back to the original symptom: no BIOS. Finally, after many tries, to no avail, it would not display BIOS. I pulled the ram, and with no ram, it beeped the proper POST code for no ram. This signifies that it is performing POST.

I added the ram back in, and when I got to work, my friend and I tried the old "Atari Twist" (ie. hold either end, and twist it back and forth. Miraculously, it loaded BIOS. I entered the low-level diagnostic utility that is present in it's BIOS, and it checked everything, and decided that everything it was capable of checking worked.

Finally, I pulled the HDD to recover my data (a real pain on this laptop - you have to take out almost everything except for the motherboard just to access the HDD), and, after plugging it into a USB SATA dock, decided that it works perfectly (hey! an external HDD!). Then, I started taking out, one at a time, various components, and trying to start without them  I have removed and tested, to date, the following items from the motherboard:

    Ram

    mSATA card

    Optical Drive

    Coin Cell 3V Battery

I have not managed to remove the wireless card, because I managed to strip the screw that attaches it to the motherboard.

So, does anyone have any ideas? Is my motherboard toast?


Viewing all articles
Browse latest Browse all 19227

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>