System - Dell inspiron 15 R 5521, windows 8, intel 1.8 GHz i5 3337U cpu, HDD - samsung momentus ( ST1000LM024 ) 1 T.B.
My system is around 30 months old and out of warranty. System crashed last week and after diagnosis I found that HDD is crashed ( confirmed by Dell service center )
I purchased another 1TB HDD -- Western Digital Blue ( WD10JPVT/WD10JPVX ) but my laptop is not recognizing the HDD Whenever I tried to boot the system with recovery disc it says - Your HDD size is not supported for this purpose Please use a HDD at least _ GB in size
on running diagnosis tool error is " Hard disk not installed" Both new and old HDDs are exactly of same size and identical in shape I checked all the pins and they are fine. Strange thing is that laptop is recognizing crashed HDD but not the new one.
On searching several threads on this forum I found that this may be due to old version of BIOS. System has A07 BIOS but latest version is A012 .
I have some questions
1 Is this a compatibility issue i mean WD10JPVT/WD10JPVX is not compatible with my system ?
2 If it is due to BIOS then how to update the BIOS without Windows ? ( I can't install windows without a HDD )
