I love the new Inspiron 7548, except for the trackpad. The trackpad just doesn't work, since day 1. Half the time, it skips, clicks in the wrong places, and there is no configuration app (Alps configuration manager??) to manage the sensitivity or other settings of the trackpad. I am fairly savvy managing driver etc issues, but there are no drivers posted for trackpad in 7548 support page. What am I missing??
My trackpad absolutely refuses to work sometimes, and even the touchscreen becomes unresponsive during those times. I did a diagonstic on the Dell website Image may be NSFW.
Clik here to view. and came up with "Critical hardware error" . I personally don't think its a hardware problem as everything appears fine, maybe there are no drivers because the laptop just released a month ago? I really need help with this, please.