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Battery Not Detected Dell XPS 13 Laptop

Hi,

I have recently bought an XPS 13 laptop running Windows 7 Professional. The device is working well, but there is a red cross over the battery icon in the bottom right corner of the screen on windows. When I hover the mouse over it I get the message "no battery detected".

In device manager there are icons for "Microsoft AC adapter", "Microsoft ACPI_compliant Control Method Battery" and "Microsoft Composite Battery". So the battery itself seems to be detected by the system (I have tried uninstalling and reinstalling the battery components, but it has no effect).

The battery itself seems to be working fine and must be charging OK (as the system has been working fine for the last 2 weeks I have had it).

The reason I would like to get this sorted is that I currently can't see what the battery charge is so won't know if I am getting close to shutdown when it is not plugged into the adaptor.

Thanks


mike


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