Re: Missing Waves Maxx Audio 4 and F11 and F12 to increase/decrease volume

Hi Bitzer55,

The issue may be related to drivers or the Windows. You may perform the below mentioned steps which might help.

1. Uninstall and Re-installation of Audio drivers:
   
   
   • Press the key combination of 'Windows Logo' key and 'R' key to open the 'Run' window.
   • Type in 'devmgmt.msc' and click on 'OK'.
   • Under 'Sound' option please right click on the audio drivers and click 'Uninstall'.
   • Check the box to delete the software.
   • Restart your system and click on the link: http://dell.to/14a50qf
   • Install the audio driver by following the on screen instructions.
   • Check if the issue is resolved or not.
     
     
2. Uninstall and Re-installation of Quickset application:
   
   
   • Uninstall the Quickset application from 'Program' in 'Control Panel'.
   • Restart your system and click on the link: http://dell.to/17VE4XX
   • Click on 'Download File'.
   • Select 'For Single File Download via Browser'.
   • Install the Quickset application by following the on screen instructions.
   • Check if the issue is resolved or not.

You may try the above two steps before you restore the system back to factory defaults. Please ensure that you backup all your data before performing this as this will lead to data loss. Below are the steps:

• Plug in the AC adapter. Point to the right hand corner of the screen to bring up the charms bar. Click Settings.
  
  
  
  
• Click the shutdown button, hold down the Shift Key and click Restart from the options provided.
  
  
  
  
• The system restarts, login and click Troubleshoot.
  
  
  
  
• Click the Dell Backup and Recovery icon.
  
  
  
  
• The system restarts and comes back up, click Next on the Dell Backup and Recovery Screen.
  
  
  
  
• The system would be checked to see if the smart repair option can fix the issue, click Next once this is done.
  
  
  
  
• You will be prompted to select the backup to be used, click the factory image option or select from one of the backups. Click Next.
  
  
  
  
• You will be prompted to backup your files, if needed do so by selecting the option Yes, backup my personal files (Make sure to have an external backup hard drive handy.) or select No, Erase my files.
  
  
  
  
• The system goes ahead and completes the restore of the operating system. Click Restart when prompted.
  
  
  
  
• Follow the on-screen instructions to setup the system with windows.

Hope this helps. Please reply if you have any questions.