Hi loops08,
Please reply with the Device Instance ID of the Device which has an exclamation mark. To get the Device Instance ID:
- Open the “Unknown Device” (the device with yellow exclamation).
- Click the “Details” tab.
- Select Device Instance Path or Device Instance Id (whichever is available for your version of Windows) from the drop down box.
- Make a note of the Device Instance Path or Device Instance ID and add this in your reply.