Re: XPS 15z doesn't recognize the AC Adapter and won't charge battery at 7%

Hi Senthil,

That is disappointing to hear as I am out of warranty.

I have plugged the adapter into another laptop and it charged up fine. I have noticed though, that while the battery hovers at 7%, it says that I have 29hr and 13min remaining. Does that mean that the battery is charging somehow and just isn't reading somehow?

Per the sticky post on all the battery problems, I have gone into BIOS (version A05 if that matters) to check and it doesn't see the adapter. What should I do now?

Thanks