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Is the PA-13/PA-15/PA-4E/PA-5M10 power supply safe to connect to an Inspiron 8600?

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I was going through ebay for a docking station, when I discovered the PA-13 power supply. It could supply the full 130 watts of power. I'm thinking about getting it along with the docking station. Is this power supply safe to connect to the laptop directly, though?

P.S. As I was researching this supply, I discovered that there is also a PA-4E version. Is it safe to connect to the dock and the laptop?

Edit: Now I found out there is a PA-15 and PA-5M10 version, both of which can supply 150 watts. Which one of these is the safest to use with the dock and the laptop?

Preferred: PA-5M10


Dell Precision M6600 won't boot past Splash screens- just hangs with black screen

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This laptop was working fine.  i went to swap out the hard drive and that's when the nightmare began.  At times we have found that if a laptop does not like the new imaged drive we go in and change the eSATA setting.  I thought that was the case here.  I changed it to RAID and now it won't come up at all.  At first it would only build half of the splash screen.... now it builds the whole dell logo.... and goes to a black screen.

XPS13 9350 battery drains heavily while in sleep mode

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Hi everyone,

I have encountered the problem that when my XPS13 is on sleep mode during the night, in the morning the battery is 10-15% or totally dead. I normally leave it at 100% or 80% so that's a lot of battery life lost. With hibernate mode on, the battery does not drain, however, I am not a fan of hibernate mode as it shortens the lifetime of the SSD and takes a longer time to start up. Normally, I don't leave any high-performance apps open during the night, it's normally only Firefox, Skype, and Word that are left open in sleep mode. Does anyone have a solution to this problem?

Cheers

Dell M6600 has red screen

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I had thought this was a legend but I now have a laptop with the red screen issue.  When it boots, rather than the background being black, it is bright red.  Then once Windows 7 comes all the way up you get this wavy annoyance of a hazey red zig zags across the screen

I have updated the BIOS and the drivers to the latest and greatest and still no joy.

Appreciate the help if you have seen this before.

thx

Which Inspiron 15 5559 WiFi cards

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I need a new wifi card for an Inspiron 5559.  Which models are compatible?

I want something better than the 3160.  Has to be 802.11AC

With bluetooth.

Inspirion 13 Touch Screen Scroll

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For the past month or so when I go to scroll with my finger on the touch screen, instead of scrolling, it throws up the right click box. 

I have searched online for solutions, checked the drivers, and everything else I could think of in the settings to fix the issue, but I am at a loss.  I just want to be able to scroll a webpage using my finger.

I use Chrome mostly.  When I scroll with my finger in a Word document, it works.

Anyone else having this issue?  Does anyone know what to do?

Dell 5510

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Hi all, I see usable 9,98 GB RAM. But It has 16 GB RAM. 

I tested with Windows 10 and Ubuntu, problem is same. 

And I can see 2x 8 RAM in diagnostic menu.

What can I fix, thank you.

Best regards.

Inspiron 5568 - boot issue - Please HELP!

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Hi... Was told to check out this thread to try and resolve my boot issue.   This is what the screen says when booting "Operating system loader has no signature.  Incompatible with SecureBoot.  All bootable devices failed Secure Boot verification".  

Tried in BIOS to switch from Legacy to UEFI as the thread recommended however UEFI was already selected.  

Wondering what else can be done to fix this.... it's all new to me :)

Thanks!


M6500 FIPS Drivers for Win 8.1

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hello

i have an M6500 that i recently installed a fingerprint reader in. i was running win 7 and machine was in great working order. after i loaded the drivers for fips my computer freaked out and i fresh installed win 7 OS. at that point things got really bad.

at that point i used a dod scrubber program to wipe all ssd drives and started completely over. i reinstalled win 7 and could not get it to update, of course IE 11 would not update. after a lot of research i found there is an update by MS in june/july for win 7 that keeps win 7 from updating without it.

so i scrubbed all drives again and removed ssd #2&3. at this point im very frustrated and just cant understand MS and Dell with drivers that dont work, updates that basically disable an OS, blah blah whane.

i ended up installing fresh win 8.1 and reinstalling ssd's. win 8.1 updated and system is now operating normal. though the control vault is for "NO" fingerprint reader. also the device manager does not see the physical device, i assume that is due to having no drivers for device.

if you could help me out with this i would really appreciate it. i have spent a year upgrading and refurbishing this machine. i really like it and would like to get this fixed. my knowledge with hardware is good, but my software experience is lacking and limited. thank you all in advance.

FDE drive use with Precision WS

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I would like to get a better insight of how Dell Precision workstations handle FDE drives (full-disk encryption, also called self-encrypting drives or SED). I don't want to use TPM, just a FDE drive by locking it down with a password. User manual and Dell resources are moot on this.

ATA standard specifies two password for locking a drive: Master and User. Master password can be used to bypass User password. Dell Precision BIOS allows to set one password for an HDD. I assume it is User password. How would I set Master password for that drive, since setting only User password is useless - it can be circumvented via Master password?

For HDD-0 (primary HDD), the system asks for the HDD password during boot. However, it never does that for a secondary hard drive for which an HDD password has also been set in BIOS. How so? Does it mean the BIOS is storing the password for the secondary drive in its memory?

Considering the above, how secure it actually is to use FDE drives with Dell Precision workstations?

XPS 13 9360 with 1920x1080 Touch?

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Was looking at premiere the model xps13win10non1705_5171p includes a 1920x1080 touch screen. Is that correct? I am wondering since no where else is the combo of 1920x1080 and touch available?

Is there a model that includes Core i5, 16 GB, Touch and 128 GB? That is my ideal config and then I can drop in 960 Pro of my own.

Inspiron 3542 - No battery

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I purchased this Laptop in Austrlia in July 2014. Have been using it most days since then. The battery has died.

The light on the front RHS that is usually blue, is flashing, blue and red. Power up - a message appears - "Your battery has experienced permanent failure and needs to be replaced. Strike the F1 key to continue, F2 to run the setup utility".  Some questions:

1. What is the warranty of the battery

2. What is the part number of the battery for replacement.

3.  Can I purchase a battery with greater storage (mAh )

4. is the battery 11.1V or 14.8V

Also, for the last 6 to 8 weeks, I have been using the laptop with the power connected all the time. Has that affected the life of the battery ?

Precision 5510 - Screen very bright at lowest setting

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The lowest setting for precision 5510 is not low enough. When the room is dark the display looks so bright. How can the display brightness be lowered to zero. In the MacBook Air I have the lowest is zero. The lowest display brightness should be zero on this laptop. 

Studio XPS 1640 won't boot after memory upgrade from 4gb to 8GB.

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Greetings.

I just upgraded the RAM on my laptop Dell XPS Studio 1640, from 4GB to 8GB.  I replaced original 2BG with PNY 4GB DDR3 1600 PC3-12800 - CL11-11-11-28 1.5V SODIM, part# 64C0JKHNJ.

After installing the new RAM I rebooted the laptop, and it flicked a couple times, and disppayed a message indicating a BAD POOL HEADER.  After rebooting, the system gets into a loop preparing a repair.

I re-installed the original RAM and the laptop works fine.

Your help will be truly appreciated.

Eduardo.

How do I know which Drivers to Update - General question

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Hi, first time user of the forum. I have Inspiron 15 7568 on Win 10. When I go to the driver download centre, it recognizes PC and prefills service tag and comes up with Drivers but does not indicate if my PC actually requires these. For example, when i install one of these and return to the Driver download page, the latest driver is still indicated as a download option.

Another question is that when I just use the Dell apps on win 10 to see the status of my PC it sais that all important drivers are up to date. Bit confused. If someone could advise on how they keep there Dell up to date it would be appreciated.

Thanks J


Inspiron 3542 - Linux support

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Noticing when I had a battery problem, the trouble shooting tips wanted to install detection software. It's all Windows based though. The same with drivers, etc, and other support tools.

There are these articles here though - http://www.dell.com/learn/au/en/audhs1/campaigns/dell-linux-ubuntu-en

URGENT: Precision 5510 stuck at 0.78 Ghz frequency

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Kindly update Fix for this under-speeding CPU.

I Have i7 6820HQ on my Precision 5510.

Thanks in advance.

M3800 really slow performance

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Hi all, been a while since I posted an issue on this forum which suggests I have generally been happy with my Dell products.

I recently had the anniversary update installed and felt a few months later that I should perform a clean install.  Having done this, I just cannot get the laptop to perform like it should.

Before I go into the ins and outs of it, I feel like I have already had this issue with pre-anniversary update when I had done a clean install and gut feeling was that it was an install order or driver that resolved it but I failed to note down the solution and so here I am.  (Reason I mention this is I do not think it's anni edition related).

So once the initial OS is installed and first boot occurs, you instantly notice it's not smooth.  Windows open very choppy, even the start menu.  This rules out any installed software such as antivirus or the likes as at this point, it's pure vanilla.

My driver installation order is as follows:

Chipset, (10.1.1.18), Serial ATA, Intel management engine (11.0.0.1158)
Intel thermal chipset 10605.221
Intel graphics: win64_154028.4501
Quadro graphics 375.3}
Audio 6.0.1.6098
Touchpad: 19.0.9.4
Bluetooth BT_19.10.1635_64_Win10
Wifi: Wireless_19.20.0_PROSet64_Win10
Motion: 4.11.67
Airplane switch: 1.4.1

Anything else required comes from the M3800-WIN10-A01-1Y8HP cab file Dell have provided.

I usually reboot once all are installed rather than on request but in this case I've rebooted on request.  Done this several times with the same sort of result - a choppy, slow machine.

Spec: M3800, i7-4702HQ @ 2.20GHz 16GB Ram
Primary drive: Crucial CT480M500SSD3 SSD latest firmware and disk checks suggest it's fine including smart/error rates etc.
Secondary drive: LITEON LCS-512M6S SSD again on latest firmware, no errors.
Latest Bios already installed

Event viewer: No errors apart from the usual self-inflicted warnings.

Even just hitting start and typing in system, device manager or calc you can feel is really sluggish 

So what have I missed?

Bad drivers?  Bad order? Should I stick with the CAB file for drivers and rely on updates rather than getting the latest as I have done with video (direct from intel/nvid) and wireless for instance?  Anyone had the same experience?

What is strange is once you start an operation, it's does not feel slow.  For instance, loading up windows explorer will take ages, navigating around feels slow and sluggish but if you copy/paste a file, its lightning quick.

Task manager shows CPU at almost 0% and RAM at under 20% for the most part.  Never peaks even during the pauses

And finally, I do believe it is software.  Pre-formatting, it was fine - I just felt I wanted a clean start again as I had been doing a fair bit of testing outside of virtual machines and directly on the system.

Appreciate any advice!

new xps13 unable to register for warranty because service tag not found + unable to reach customer service

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I purchased a new xps13 from dell over two weeks ago.  Currently the laptop is working fine, however, I've tried tried to register the laptop under 'my products' multiple times since receiving the laptop.  Whenever I try to enter the service tag, it keeps giving me an error "Products not found. There’s no match for the Service Tags that were entered."  At first I thought maybe it was because the laptop was new, but it has been 2 weeks now and I'm still getting the same message.

Not only that, but I've been trying to contact dell through email for 2 weeks now and I always get the same "you will get a response in 24hour" reply but nobody ever replies.  I feel like the biggest moron right now because I paid for 3 years of 'premium support' and you won't even answer a freaking email.  I'm pretty close to just returning this laptop and buying a piece of *** macbook because at least apple responds to support requests.

XPS 15 9550 BSOD while Skyping

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Hi,

I've had my XPS 9550 for a couple months now, and ever since I've had it, I've been getting BSOD's every couple of hours whenever I skype (DPC_WATCHDOG_VIOLATION). I've updated all of my drivers. I've even done a fresh install of Windows, and nothing is fixing this. Please help

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