I have an inspiron 3721 17R , bought it from a friend. It runs windows 7. It has new dell adapter and an used dell battery (with dell name on it)
The BIOS shows 90W for the adapter so it seems recognized. However,
a/ When boot, the screen says battery not recognized, and will not be charged. I have to press F1 to continue
b/ after logon to windows, the battery icon says plugged in not charging.
Please advise
my dell inspiron n5010 touch pad right click remains clicked all the time
what can be done
I purchased two almost identical Dell XPS laptop, one 15" and one 13", for the purpose of back up each other. If one computer is down, the other is still running. The 15" runs fine, the 13" with the same hardware set up is full of problems. The 13" wireless keep drop in and out of the wifi while the 15" has no problem at the same location. The 13" keep have this notification "dell update ready to install". After the install, the computer is crashed 5 times with blue screens. Both computers are 3 months old, and I asked Dell to send a replacement while they could repair the 13". I keep sending them the pictures of the crash blue screen. But they refuse to send me a replacement. Dell insists they will send a technician to my place for the repair. That means I cannot work for that day: I travel and visit client as my job. I have worked on it for 4 hours. How many hours do I need to work to fix the *** computer?
I will keep everyone posted of this. And every time when the computer crash, I am going to make a call and ask for replacement. Lets see how many times I should try to get any answer.
THe above was an old post. the following is what happened next 2 months:
October 27th. called Dell about the wifi signal dropping problem,, spent 4 hours with Dell Technician, trying to update firmware. end up cause more problem. Had to turn angry and demand an escallation of the case.
October 30th , a on site repair ticket generated.
October on site repair performed. The technician visited me said: the problem is Dell used the cheap "killer" wifi chip, he replaced the Intel wifi chip, the signal dropping problem is gone.
November 12th, computer started to multiple case of blue screen crash.
November 13th, bluescreen crash, I started to take picture of the crash, for evidence in case for future legal action.
November 20 bluescreen crash
November 20 reported bluescreen to Dell, demand to have the computer replaced/repair/return.
November 21-December 18 bluescreen crash daily
December 17th initiated a "depot repair"
still crash daily
December 19th, crash and cannot boot the computer for 5 hours.
still crash daily
Jan 4, repaired by Houston center. come back the computer cannot boot at all. System demand Bitlocker recovery Key, which I have no idea I even have one. I suspect Dell mixed up the harddrive when they replace the motherboard.
On the phone with Dell for 6 hours, been kicked back and forth between different department of Dell, hardware, software, customer support; been kicked between Dell and Microsoft, they blem each other. Customer support said it is hardware problem, hardware guy says they cannot do anything ask me to contact Microsoft, Microsoft insist it is not their product. And every time I was kicked to the next guy, on hold listen to music average 20 minutes. Spent 8 hours on my phone today.
One trick I learned: when call Microsoft, if you state you are "home user", you will be told to go on line and "good bye" no matter what key you push. I failed to get to a real person for 6 times. Only way to talk to a real person is say this very loud to the computer voice :"what the *** do you not understand", the phone would click to a real person.
What a shame.
any thoughts:
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song
Song
I have been using Dell Inspiron 15 5567 i7 since August of 2017. On January 3, 2017 I restarted my laptop for Windows updates. However, when I began to use the laptop after the restart it became apparent that the multimedia keys (volume, brightness, play/pause, etc.) weren’t working. It appears that during the restart, the top row of keys somehow changed from primarily acting as multimedia keys to primarily acting as function keys. This change is unwanted and quite inconvenient for me.
I’ve spent a fair amount of time searching through options and settings in Windows Control Panel and Windows Settings and haven’t found anything related to the function of the multimedia/Fn keys. I’ve gone to the BIOS settings three times and not only is there nothing related to the multimedia/Fn keys, but my BIOS doesn’t seem to have the same configuration and options as the online examples. I have accessed BIOS both by pressing shift while selecting restart and by pressing F2 when the Dell screen appears when restarting. Finally, the Fn-lock key (Fn+Esc) does not seem to have any function at all.
I feel that I’ve exhausted all of the obvious options and all of the options I can easily find online. I would greatly appreciate any help in figuring out how I can switch the Fn keys back to performing as multimedia keys. Have I looked over something? Am I not properly accessing BIOS settings? Please help.
Please reply me if anyone have the answer for my above question?
Hallo,
I have the following question regarding the Latitude 7389. E.G. on the German Dell Website it is possible to order the laptop with a second m2-PCIe SSD. The Bios provides the option to activate/deactivate 2 different ssds as well. Because of several reasons I ordered the laptop with one SSD and bought an additional SSD elsewhere.
Unfortunately, I am not able to install the second SSD. There is no connection on the mainboard where the second ssd could be connected? The owner's manual does not give any advice, too?
Any ideas/help?
kind regards
Jay Siquelius
Hallo,
I have a Dell Latitude 7389 and would like to install a second SSD. On the German Dell Website it is possible to order a Dell Latitude 7389 with 2 SSDs. Additionally, the Bios has the option to activate/deactivate different SSDs as well. Because of several reasons I ordered the Latitude 7389 with one SSD and bought the second SSD M2. PCIe at a different store.
Unfortunately, I am not able to install the 2nd SSD. There is no connector on the motherbard to connect the SSD. The owner's manual does not give any advice, too.
Any ideas/help?
kind regards
Jay Siquelius
