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Upgrading Dell Inspiron 15 (5558)

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I'll start off by saying I bought my laptop back in Oct of 2015 and I've been using my Inspiron 15 daily, and most part it gets the job done. I'm able to use my Wacom Bamboo easily and Adobe Flash works well enough but takes a minute to open. I've noticed the HDD is starting to show its age already. Bootup takes minutes now, and the Disk is constantly running at 100% when only Chrome is open. I'm no tech expert but seems to be early signs of hard drive failure even though it barely leaves my desk and has about 870GB/1TB free.

So I hopped on Amazon to get a replacement SSD, a SATA 3.0 USB connector, and a 16GB thumbdrive for backup & recovery.

This is my first upgrade, I've been looking up videos but just don't wanna mess anything up when I take the 1TB HDD out and put the SSD in there. Will I be safe making a backup of Windows 10 to the 16GB thumbdrive, then proceeding to replace the HDD for a clean install of Windows?

Thanks!


Wanted:XPS 13 9360 Synaptics Touchpad Firmware

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Hi guys, I was trying to mess around with the touchpad driver on my new bought xps 13.

I tried with the latest driver on Synaptics website, but it didn't help much.

Then I found a driver on dell website that turned out to be a firmware update. Its for the 2015 version xps 13 so its outdated. I tried it anyways, and then the touchpad stopped working.

Right now the device manager cannot even detect my touchpad, and the firmware version shows from firmware update software changed from 2xxxxx to unknown.

It would be much appreciated if someone can give me the latest/compatible touchpad firmware for dell xps 13 9360. The executive file called SynReflash.exe, and it comes with mup file and package file.

Seagate firmware update failed

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Hello


Using dell inspiron 5448 with HDD 1 TB + SSD 8 GB, windows 10, 64 bit working fine.

Found the new Seagate fimware on the dell support as follows

Seagate ST500LM000/ST1000LM014 Firmware Update

File Name: Kahuna V_ZPE.exe

Description:Hard-Drive (47.16 MB)

Version:DEMM/DEMN ,A05

The installation failed on my laptop with an alarm box showing unable to identify the boot partition, please use the USB boot key or CD ISO image of this utility instead.

Confused since installation instruction said just download and it will be automatically installed.

Called Dell but the agent said nothing they could do.

Any suggestions?

Thanks

Dell XPS 13 9350 i7 RAM 16GB 512SSD

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Dear all, 

I recently purchased Dell XPS 13 9350 i7 RAM 16GB 512SSD, 13.3″ QHD touch, Windows 10

 On this morning, I started the PC, I saw on scree

"Boot Guard verified DXE that is fail.
Press any button to shut down"

And then shut down, not woking Power off.

Can you understand what the problem is, and suggest a solution?

Thanks a lot!

Thanh,

changing HD, what about OS?

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I want to changed my HD of my Dell Laptop XPS 1647.

I want to install a new SSD HD in it, but I cant find my Windows7 OS  how came

with this laptop. What do I now?

Geetings

Logist T.

Dell XPS 13 9350 i7 "boot guard verified dxe is fail" can't start.

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Dell XPS 13 9350 i7 RAM 16GB 512SSD, 13.3″ QHD touch, Windows 10

My Dell XPS was not working when press power.

The problem is (I guess after the latest update), when I start the PC, I see "boot guard verified dxe is fail", and after pressing a any key and the PC is turn off.

It did not working. It seem "die"

Can you understand what the problem is, and suggest a solution?

Thanks a lot!

Thanh,

Side USB not working in Windows 10 (Latitude E5550)

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Hi all.

I just put Windows 10 x64 Pro on my Latitude E5550 notebook and I see the USB port from the right side is not wotking.

When I stick a USB stick in it nothing happens, when I stick it in the back everything works fine.

I checked Device Manager, no devices with "!" there. I also removed all the devices under USB Controllers, rebooted but nothing happens (the devices/drivers are put automatically by Win but the port is still not working).

Any ideas why? (not using a dock or something like this)

Thank you in advance!

What touchpad does XPS 13 9360 have?

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I was heard on some forums saying the touchpad driver on dell xps 13 can be downloaded from synaptics website. I tried those drivers before my touchpad was broken. It worked but not that precise. 

I also used to configure two fingre/three touching on Elan and alps touchpads.

So my question is, do all xps 13 9360 laptop use synaptics touchpad, or some other brand?

Thanks in advance.


Mobile Broadband on Precision M6800 - is it possible?

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Contacted Dell about purchasing a WWAN card for Verizon for my Precision M6800.  They told me to buy the 5802 LTE/4G Mobile Broadband Mini-Card.  After purchasing / installing the card, I can't find any drivers for it that will install on the Precision M6800.  Every installation comes up with notification "This is not a DELL system".  

After 2 hours on support with them, was informed that the 5802 is not compatible, and that I would need the 5808 instead.  Except the 5808 is a different physical size / shape and will not fit into the Precision M6800. 

So, has anybody been able to get a Mobile Broadband card to work on a Precision M6800?  If so, what did you use and how did you do it?

Thanks,

-Devin.

Upgrade Core i5 to Core i7 in Inspiron 17R 7720?

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I'm wondering if it is possible or pratical to upgrade the Core i5 processor processor in my Inspiron 17R 7720 to a Core i7? The processor in my computer is a Core i5 3210M@ 2.5GHz; I am seeing multiple Core i7 3630QM SR0UX processors on Ebay for $100 or so. I am not worried about the mechanics of changing the processor, I am confident in my ability to swap one out. I just want to make sure the new processor will fit and work with my existing motherboard. If I do this will the BIOS automatically detect the new processor or are there some software hoops to jump through as well?

Dell Latitude Rugged Tablet 7202 and HAVIS 602-02 Mobile Dock - Won't Charge

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Hi Folks

I have a Dell Latitude Rugged Tablet 7202 and HAVIS 602-02 Mobile Dock that will not charge.

The original Lind Power Supply has the ID chip for 45 watts. HAVIS sent my a 90 watt cable. I can see the difference when I go to BIOS. Under battery one cable displays 45 watts the other 90 watts.

HAVIS tech support indicated the problem is Dell. I am hoping that I don't get bounced back and forth between Dell and HAVIS. 

Anyone have a similar issue?

NOTES:

Have ruled out the power source by using 2 different high quality regulated switching power supplies. These power supplies run sensitive electronics, the power is good.

When booting up in the dock the BIOS generates a message to select running without charging. In this condition the dock features all work perfectly, by the batteries can't be charged.

When the tablet is separated from the dock, charging with either cable (45/90 watts) charging is perfect.

 

Vostro won't start - black screen plus continuous beeping

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Hi, 

My Dell Vostro 3560 rebooted after installing the latest updates for Windows but when it restarted it showed flashing buttons on the keyboard and then only a black screen with a slow continuous beep.

The beep sounds once every three seconds and just keeps repeating continuously.

After googling for a while, I found the advice to remove the battery, unplug the laptop, hold the power button down for 60sec then plug in the power again and try to reboot. 

This initially worked. But I decided to try and figure out what had caused the problem by rebooting again with the battery removed. 

The same error occurred but this time I couldn't get it to boot by doing the process described above. Every time I tried to reboot it showed the flashing three buttons on the keyboard, then a black screen with a continuous beep. I do hear the fan startup and it sounds like the harddrive starts working. 

Some more googling, and I learned you could start ePSA diagnostics by holding down the function key while pressing the power button to start the laptop.

So I did this and the screen started up and showed the Dell loading screen. It then ran the ePSA diagnostics but that showed that everything was ok. After ePSA the only option is to reboot so I did that and again the same problem: black screen with beeping. So I rebooted again holding down the function key and when the Dell screen was shown and I was able to press F12 and go into the boot options. After looking at the bios, I chose to close the bios and continue booting, and windows loaded ok. 

I'm a bit scared to try rebooting again. But I would like to figure out what the problem is. Any suggestions on what tests I can run?

I don't understand why the Dell screen shows when I hold down the function key and press power, but it the screen doesn't even turn on if I press the power button on its own. 

Could it be a bios setting? or the harddrive?

Any suggestions would be most welcome.

ThanksB

dell XPS 13 9360

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So there are couple of problems i am experiencing:

1) slow start up

2) when i pauze a video and hit play again, there is a 2-3 second lag of no audio

3) slow SSD benchmark

I recently posted a topic about the slow SSD and i already bought a new dell since then. This time however its an i7 instead of i5 and its also a different brand of hard drive.. Yet i am experiencing the same problem.. so this cant be hardware related then right.

And can all these problems have to do with the same issue? something that makes the SSD perform poorly?

4) simultaneous use of ,microphone and keyboard/mouse doesnt work??

its not normal right? that so many things are wrong? 

Dell inspiron N5010 is not getting on.

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Hi, I have Dell N 5010 laptop, and I was using my laptop without any problem till last night. I turned off my laptop with proper shut-down. But when I tried to turn on my laptop today, it didn't get on. Then I removed the battery and pressed the power button for 1 min and inserted the battery, tried again to turn it on, but it didn't get on.

Later on I plugged it with the charger, adapter was on as green light was on in the adapter, but laptop was not indicating that it was plugged in as battery charging indication light was not on nor blinking. So kindly suggest me what I should do for this? What could be the problem.

Thanks and Regards,

Gur Swaroop.

My Dell Lapton won't Startup

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Hello.. I have a Dell Inspiron 15 laptop.. I am having a strange problem as my laptop just beeps when i am starting it.. No display and it just beeps on forever.. I have tried disconnecting the battery and restarting it but it won't help.. It beeps 4tyms once and after 2-3 seconds i beeps the same & the loop continues.. Please help me with this problem..


M3800 Touchpad Replacement

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Does anybody know if there is a replacement part for the M3800 touchpad?  Ours is also not clicking...

Loading Windows 7 on Latitude E7270

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We have several different models of Dells in our environment and I have KMDF and UMDF both installed in our base Windows 7 image.  

We are using the Latitude E8 (A18) driver family pack for our Windows 7 x64 image.  We have several Latitude E7470 laptops with the NVME M2 drives in them and they OK.  But we only have a few of the E7270 laptops and we can't get any of them to load. 

It applies the OS and loads drivers and when it reboots, it starts to install the drivers and then it blue screens on the iastora.sys (PAGE_FAULT_IN_NONPAGED_AREA) and then when it reboots, it comes up with the screen below and never goes any further.  This is the same symptom that you have when you don't have KMDF and UMDF or NVME support installed... and I know we have it installed, because we've been through this with the E7470s.

Here's the article we followed with the E7470s:  www.dell.com/.../en

Is there a new BIOS setting or a special driver that we are missing for the E7270?

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List of possible model name and versions returned from SMBios

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Helping some folks to get some information to write a script to turn on virtualization settings across a diverse set of devices, and I was wondering if anyone has found a list that could show, for any HP computer, what Windows lists as the model name and version in the SMBios? i.e., if you issue the command "wmic csproduct get name, version", what is returned? We're looking for the string that we can put into a script that can run on any HP, detect the model and version, and then let the user know if virtualization is supported and/or was turned on successfully, without having to manually run a command on every computer to find the model and version.

 

Dell XPS 15 9550 Battery not charging

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Seems I am now regretting my purchase of a new Dell XPS 15 Laptop.

Purchased on 20th September 2016, and seems as of 5 days ago the battery already needs replacing.

LED on front of laptop just flashes orange, battery status button on the side has LED's 1, 3 and 5 lit.

In Windows 10 Battery says "Plugged in, Not Charging" with 79% available

In BIOS battery says "Battery needs replacing", AC Adapter - 130w and 79% charged.

Laptop will no longer work on battery, has to have AC adapted plugged in and when removed it'll just power off.

After the fact I enabled the USB power option (charging phones etc. when laptop is off) and it doesn't charge without AC Adapter plugged in.

Rather annoyed at myself, I have always avoided Dell but I went against my gut instinct and spent £1400 on a laptop that is no longer fit for purpose.

Guess it's time to buy a replacement battery and never buy anything from dell again

Latitude E6420 100% Brightness But Screen Is Still Dark

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I have windows 10 installed on my laptop This is not a problem I have had before I have to shine a flashlight at my computer screen in order to see anything. When I open the display settings, it says my brightness is already at 100%, and nothing changes when I drag the slider, or when I plug it in. The brightness won't change when using the Fn key either. I tried disabling and re-enabling the display adapter and that didn't work either. I have also tried restarting my computer but again nothing changed. I don't know what could have caused this to happen; I've had this computer for a year and have never experienced this. Any help to fix this problem would be appreciated!
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