Tks for yr prompt reply.
Yes the laptop delivered to me with German language since 4 mths ago n although, at my request, 2 mths later, the technical support has changed the language to English. Although on the bottom of the screen, I can click to change tö English, it doesnt translate the contents of the text.
Yes, I did also click on the bottom of the screen, to change the language option from english to german and vice-versa.
My lock in PIN consists of number and no alphabets nor alphabets + numbers.
At the moment I cant lock into my laptop. When I switch on, after the Dell logo appears, my profile picture appear with a box to lock in. It kept rejecting the PIN numbers, and I tried with the password that I registered with microsoft, it was also rejected. So what else should I do?