Re: Reg intel Wi USB problem in Dell Inspiron 15R

Hi gutrouge,

Please reply with a little more clarification about the problem. If possible, please add an screenshot of the “Device Manager” showing the exclamation mark against the device. Also, add the Device Instance ID of the device with the exclamation mark. To get the Device Instance ID:

1. Press the Windows + R key on the keyboard to launch the “Run” dialog box.
2. Type “devmgmt.msc” and hit “Enter”.
3. “Device Manager” window will open.
4. Open the “Wi-USB” (the device with yellow exclamation).
5. Click the “Details” tab.
6. Select Device Instance Path or Device Instance Id (whichever is available for your version of Windows) from the drop down box. The first part of the Value identifies the drive type followed by a long series of underscores, and then the firmware version number. The rest of Value is not needed. See the sample image below (this is for Optical Drive, it may be different for your device), the first part of the value shown identifies the drive type as "IDE\CDROMHL_BDDVDRW_GBC-H20L", followed by the firmware version number of 1.B8.
   
   
   
   
7. Write the version number down.
8. In your reply please add the Device Instance Path or Device Instance Id so that I can research on the issue.