delacroix,
Please continue with DELL-Appu S
Press and hold the power button down for 30 seconds. This should shutdown the computer and give you a chance to start it.
Tap the F2 button once a second to enter the BIOS.
Disable Fast Boot
Disable Secure boot
enable legacy boot.
Save and exit.
Tap F8 once a second and it should bring up a menu. If you can, enter the safe mode with networking.
Download and install Resplendence WhoCrashed click on the analize button and at the bottom, copy and paste that information back here so DELL-Appu S knows why your computer BSOD.
You can follow his instructions to recover the system, unless you want to wait until DELL-Appu S can find the reason your system crashed. I got stuck in a boot look because of drivers and had a rough time getting the system started and this was the procedure I used.
You can also use Windows 8 shutdown to bring up troubleshooting mode and instructions there to help you.
Please respond back so Appu can help, it may just be a driver issue.
Rick
