Hi everyone,
I'm new to the forums, usually try to figure out and fix any issues computer or electronic related on my own. However, this issue has been going on far too long and I'm absolutely out of idea's.
Last year (February) I decided to go all out and get a brand new Alienware m17x r3 from Alienware.com. I did go all out and ended up spending about $3000.00, which I'm just finishing paying off. It was a heck of a lot, but I use my computer for a lot (gaming, recording, movies, work). All of which I do in my home office.
Anyways, I have had little issues with the computer in the last year, a constant BSOD issue from installing a program called MotionInJoy to allow you to use ps3 controller on the laptop, that issue is seperete.
The issue I have I've seen quite a few of on everyone m17x model, the issue i've been have is a "plugged in, not charging" issue, the power adapter seems to be working fine, the computer will turn on without the battery in, this issue has happened in the past but i've either switched power sockets or just unplugged and plugged back in. Originally I thought it was just a glitch, the charger doesn't stay in too well and constantly slips out so I assumed maybe it wasn't connected properly. Now however, this issue is constant and I've tried almost everything!
When I ordered this laptop I waited about two months to receive it, of course as I check the warranty now, it's conveniently ended about 2 months ago.
I'm pretty upset with the fact that this computer was so expensive that I'm still paying it off, when I have a few other lower end laptops that have been kicking it for years.
Please someone tell me what the issue is. I know i'm not the only one who's been having it, and it appears that no one at Dell or Alienware has addressed or fixed this issue.
I hope someone can help,
Thanks in advance,
Brad
