Re: dell touchpad

Hi

Thanks for contacting the community.

I would suggest you to boot your system in Safe Mode with Networking. Please switch on the computer and start tapping the F8 key which would take you to Advanced Boot Option screen. Using the up and down arrow key, select “Safe Mode with Networking” to boot the computer into Safe Mode.

If the touchpad is working fine in Safe Mode then follow the steps given below:

Uninstall the touchpad drivers:

-- Click Start.
-- Click Control Panel.
-- Open Device Manager.
-- Uninstall the touchpad drivers.
-- Restart the computer

To install the touch pad driver click on the link mentioned below:

http://dell.to/10ZguVT

First enter the service tag and chose the operating system after that download and install the drivers for touchpad. Restart your system and check if issue has resolved now.

To change the touchpad settings, please follow the below mentioned steps:

1. Click Start  ->Control Panel->Hardware and Sound.
2. Double Click Dell Touchpad to open the application.
3. This application has the options to configure Sensitivity, Buttons, Scroll and Zoom and Gestures.

You have also mentioned that you are not able to lock the touchpad using FN+F3 key, in order to fix that issue try updating the quickset application for the above link .  

Please refer to the article id: 585103 on Support Site or else click on the link mentioned below:

http://dell.to/13nX9Q6

You can also, try System Restore and take the system to a prior date when it was working fine. To perform System Restore click on the link below:

http://dell.to/opfa8C

Please reply if you have any further questions

Thanks & Regards
Prateek K
#iworkfordell

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