Hi WilliamLongland,
Try the below mentioned steps to verify if the USB ports are working:
- Check if your phone runs on another computer.
- Test other USB devices on the same USB ports.
If other devices work on the same USB ports this indicates the USB ports are working fine. Please try installing “Samsung galaxy rush usb driver” and check if your phone is detected in the computer. You can download “Samsung galaxy rush usb driver” by clicking here.
Once the installation is complete, restart the computer and check if your phone is detected.
Do reply with results.
