Hi redlosen,
I sincerely apologize for the inconvenience.
Are you using Dell Backup and Recovery Manager to create recovery discs?
Do you get any error message?
Dell Backup and Recovery Application will replace DataSafe Local 2.x on consumer and vostro platforms and Dell Backup and Recovery Manager (DBRM) on commercial platforms.
The Dell Backup and Recovery Application allow us to create a copy of the factory image which allows the user to restore the system to factory settings in case of an OS crash. The factory image would contain all the Applications and Drivers that was installed on the computer when it shipped out of the factory. To create a copy of the factory image, follow these steps:
-- Click the Recovery Media tile.
-- Click Factory Backup.
-- Select either USB Flash Drive or Discs as per your requirement. Ensure to connect the USB Flash Drive or put blank media into the optical drive when prompted.
-- Click Continue.
-- Click Start, at this point when you are prompted saying that the data would be lost, click Yes.
-- The factory image gets created on the USB flash drive or disc, click OK once done.
To create the Recovery CDs, you would require 2 to 3 DVDs. Once the 1st disk is completed it would prompt you to insert the second disk.
**Note: Use Branded +R DVDs. Memorex DVDs are not supported by Dell PCs.
In case you are trying to back up on a flash drive; you would require a flash drive with 16GB of free space. The Recovery Partition is of 8GB.
Refer the following link which has steps to create recovery disks:
Awaiting your response!