Re: [URGENT] Studio XPS 1647 - Black screen.

Hi J.Y,

Welcome to the Community.

I would recommend you to perform a System Diagnostics. To launch diagnostics, press and hold “Fn” key while turning on the system. Hold it down until the diagnostic starts. For more information click the link mentioned below:

http://dell.to/RO1v0p

Please refer to the link mentioned below for information on error codes:

http://dell.to/12IFoz8

Please keep me posted with the results.

Thanks & Regards
Manshu S
#iworkfordell