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Re: XPS 14z randomly shuts down

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Ok so i restarted the computer 3 times and hot f2 at the dell logo to run BIOS...it was a grey screen with blue lettering, something like that. Anyway here's how it went:

1. The laptop was plugged in and I ran BIOS. I shook the lap top around and moved the screen around but it didn't shut down. Then I unplugged it and it immediately made a slight popping sound and shut off.

2. I kept the laptop unplugged and ran BIOS. I shook the computer around but nothing happened. So I shifted the screen and immediately that pop came back and the computer shut down.

3. Again i kept the laptop unplugged and i ran BIOS. I shook it around again but it didn't make the popping noise and shut down until I touched the screen again


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