So i get a call today from "tech support" stating that my laptop downloaded something suspicious and was sending DELL some alarming messages.
The "tech" identified my laptop by referencing a technical issue that I opened with directly with DELL about 6 months to a year ago. That is, the said that "XPS15 laptop that had an issue with the right USB port is sending suspicious messages" and they'd be able to help.
Having had these "helpful" phone calls before, and before he started the "diagnostics" process, I asked if he wanted me to open the EVENT VIEWER, to which he replied, "why would I want you to do that?" And then he hung up.
Interesting too that I hadn't used that laptop in a few weeks, btw.
Seeing how I only reported the issues with DELL, and only DELL (presumably) had my contact info as it related to that issue, WAS DELL HACKED ????
How did this "helpful tech representative" have my contact info AND knowledge of my technical issue ???????
DELL??? HELLO ????