Hi sorry to disturb you again. But i am still in a problem.
I am a 13 year-old kid so plz help
Yesterday i asked this question:
Hi i just tried to update my amd ccc to v15.7 from v8 but the installation ended with a blue screen of death. When u restarted i got 800x600 resolution. Windows had stopped both Intel hd graphics and amd hd 6630m ( code 43). So i now plan to reinstall bith drivers from dell cd will it help? Or not? Should i again install v13.7. Please help.
And got this reply:
I would suggest you to update the BIOS on the system. Please enter your service tag # on the link below and click on ‘Get drivers and downloads’ select the OS, then download the BIOS from BIOS section onto the system and install it.
Also, I would suggest you to uninstall and reinstall the video card driver from Dell website as these drivers are tested on the Dell system. Please follow the steps mentioned below to uninstall the video card.
Click on Start button.
In the search box type devmgmt.msc and then press enter.
Select the Display adapters listed and right click on it.
Now select properties.
In the properties window, under Driver tab, click on Uninstall button.
Check “Delete the driver software for this device.”
You want to delete the driver click OK.
After the uninstall finishes restart the system. After the uninstall finishes restart the system. Then reinstall the Intel video card driver first and then AMD card driver on the system for issue resolution. Please enter your service tag # on the link above, select the operating system, and then download Video card drivers listed from Video section onto the system and install it.
I did the same
1. I already had A13 latest bios
2. I uninstalled intel HD graphics 3000 driver( it was a Amd signed intel driver i.e. driver manufacturer was Ati
3. I restarted my pc and windows tried to install the intel graphics driver but it failed somehow.
4. Since there were no video card drivers on dell page i used dell resource cd to install the driver.
5. Files successfully extracted but it showed an error " Your system is incompatible with this software".
6. I went to device manager and tried to install driver by manually selecting the folder where files were extracted but it failed as there were no files.
7. I then chose automatically install driver and windows was able to do it. So i achieved 1024x720 resolution.
8. Device manager listed it as Standard VGA graphics
9. I uninstalled Amd HD 6630m driver and without restarting i started installation of Amd driver.
10. I neither failed nor was successful. I read in log that Amd and Intel driver was installed. ( Amd cccis designed to change original intel driver with modded one for switchable graphics). I found that amd ccc install manager installation failed as i had v8.0 due to uodating drivers in first place.
11. Restart
12. Windows installed Driver of Amd Radeon 6600m/6700m series and it was successful. I tried to uninstall amd ccc install manager but it could not uninstall due to missing dll files and ccc itself not showed up in installed programs.
13. I again installed amd driver from cd but this time it showed installation package failure. I also found that ccc was not enlisted in programs but was working.
14. Restart
15. Hurray EVERYTHING FIXED
Device manager enlisted both Mobile intel HD graphics as well as Amd. I got 1366x768 resolution back.
But some things need to be solved ------
1. Your system is incompatible error on installing hd graphics driver
2. Amd ccc install manager missing dll files.
Thanks for reading my long tedious story. Any help would be very helpful for me.