Hello,
I was using an XPS 15, and a few minutes after running 'powercfg -energy' in Windows 7 and generating a battery report to see the capacity of the battery, the orange battery light started blinking. I performed dell diagnostics which stated the battery has experienced a 'permanent failure'. This came completely out of the blue, seemingly triggered by Windows battery diagnostic utility.
What are the options for fixing this issue? If the generated report of the battery is relevant, let me know and I will post it. Will the battery potentially fix itself, or will it need replacing? Is Microsoft liable for replacement?
Thanks