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Dell inspiron 14z ultrabook 5423 bad sectors chkdsk won't start, defrag does not recognise C:\

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Hello people I have a Dell inspiron 14z ultrabook 5423 64-bit windows 7 500GB HDD , 32 Gb SSD that gives me a headache. The last couple months windows informs that I have bad sectors on the disk, as a result I can't do system restore. Every time that I try to run chkdsk it prompts that the disk is in use and that it will start at system reboot but windows starts immediately. I tried defragment the disk but it only recognises a recovery partition and not the C:\ drive. Any suggestions?   


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