I am trying to reload an XPS 12. When the reload starts I see the Windows 8 Window and the rotating dots come up and then it just loops at that point and 60 seconds later the cd rom stops and never allows me to continue installing.
It will allow me to run a low level formatter and that completed fine. I did a full PC diagnostic built in and third party and all the hardware checks out OK. I have tried 4 different WIndows 8 Pro CD's including a Dell one and a different external DVD drive.
I have had 5 computer techs try to come up with something else to try and none of us are having any luck. Is there something unique I don't know about reloading this thing?