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Keyboard behaving very strangely

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 I was given a new Dell laptop E7440 cannot use the keyboard. Each of the buttons clicks fine, but are writing incorrect letters. For example, when I press a 'G' it writes 'GT' and when I press an 'H' it writes 'HY'. The caps lock is writing '/' rather than functioning as a caps lock. The FN key is acting as the 'Alt' key and my backspace button keeps performing random functions depending on which programme I'm in, such as bringing up a find/replace box when in Word. 

Any ideas?


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