I forced a shutdown of my laptop the other night and today I am unable to properly restart it. When I select start up normally it tries to but sends me back to original black screen options. When I select "launch start up repair" it begins to move along but stops at a whimsical blue screen with a hummingbird. I performed a Diagnostic scan but it seems to get stuck on one area and keeps repeating the same scan over and over. When I abort the scan it takes me back to the restart options. Suggestions???? Please and thank you.
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