Hello Dear support,
I bought my Dell inspiron 3521 with Windows 8 Home Edition OS on board,
then I wanted to install Ubuntu also since my work requires it from time to time. I had created Recovery Discs with Dell Backup Media. However, due to certain errors, my disk was wiped clean.
When I tried to perform a factory recovery,
The system went ahead to complete the restore of the operating system but failed at 99%. I tried it again and this time it failed at 26% with following error:
error 0x4001100200001005
please contact Dell.
So I tried to boot my OS but couldn't cause it didn't detect as far I understood OS or OS' needed files.
So now I can't even boot my OS.
I read many posts but didn't find any solution that could help me. As most posts mention this as an issue, please note that I have not replaced my hard drive. The laptop has never needed servicing (thanks a mill to Dell for such a great unit by the way) and has never been opened.
Could you please take a look at that and advice what have I do to resolve my issue ?
