dell inspiron 5323 13z , very lite use, just reading books,
3 days ago, while i reading, it turned off, i try to turn on but it freeze after 2 to 3 seceond in dell logo, and it keep like that every time i try to turn it on.
1- no beep.
2- f2 setup, and f12 boot options are accessible but it freezes as soon as i choose any option and hit enter.
3- diagnostic test not working and not accessible neither through f12 booting option nor through Fn key way.
4- i removed the hardisk, batteries, keyboard and still giving the same freeze.
5- i exchange the ram but still same error.
6- i removed the power and the battery and holded the power button for 30 second then tried to reboot but same freeze.
7- the procsser cooling fan is working.
8- the freeze screen either black or dell logo.
Image may be NSFW.
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Image may be NSFW.
Clik here to view.
i took it to repairshop near me he told he cannot determine the issue.
so, any suggestion?