Hi Dell Community,
I have a Dell inspiron 15r and most recently it has been turning off when slightly moved whether running on battery or plugged in. After switching on I get a message that the battery is critically low and before shut down the battery would be almost over 90% charged.
When I plug in power after indicating that the battery is critically low, I would get a message after hovering my cursor over the battery icon reading "plugged in but not charging"
I am now confused I cant seem to figure out what could be the issues. I cant move it even slightly because it will just turn off.
Please assist me
Joh