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dell latitude 5250 on ubuntu has serious keyboard issues

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hi,

I recently bought a dell latitude 5250 with ubuntu 14.04 pre installed int. after a week of use this issue seems to really annoy me and affect my productivity.

keys tend to operate without pressing-

when i press the backspace for a few quick presses, the computer backspaces and deletes content till the entire 3 page document gets deleted.

this problem was restricted to backspace and enter keys but later was also happening with arrow keys,

reported to dell support. An engineer came home but expressed inability to do anything since the system was on ubuntu. this was odd since the system was preinstalled ubuntu by dell.

he recommended reinstalling ubuntu 14.04 which i did grudingly after 1 week.


now the problem persists. attaching a you tube link when i managed to capture.

http://youtu.be/se_C5RGqe3E

Dell- do you have any idea how to help me?


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