Hi
I purchased an Inspiron 13 7000 Series 2-in-1 (7347) a few months ago now.
One evening after finished using it, the laptop was turned off and put away as normal.
The next time it was switched on, the screen had cracked!
This now means the touchscreen is useless and makes the laptop unusable at times.
I have already called Dell support and was asked to send pictures to a support staff member.
He has not responded and may have left the Dell Support??
Can someone please assist in resolving this, the laptop has not been mistreated or abused in any way, the screen has simply cracked from closing the lid of the laptop!
HELP!