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Dell lack of customer sevice

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I’m totally disappointed in Dell and will never do business with them again. I hope no one else will either. I have been a Dell customer for over 20 years.  All my computer equipment has been Dell.  This last year I have had multiple problems.  I purchased a 7” dell tablet last year in June 2014; I lost it in Nov 2014.  I contact Dell and they sold me another tablet 8”. Before I received it I found my 7” tablet.  I informed Dell they stated I could send the 8” tablet back if I did want it.  I tried it and decided to keep the 8” tablet.  I immediately started having problem with the 8” tablet and sent back several times. Dell finally stated there was a problem with that model that was being corrected and they would get back to me.  THEY NEVER DID.  In December of 2014 I purchased an All in one desk top from Dell.  All of a sudden Dell started contacting me regarding payments on my account.  I make payment every month.  There was no notice that my payment had increased.  Then I was a little late at Christmas and contacted Dell and they removed the late payment. Now I get 20 calls a day stating I’m getting ready to be sent to a collection agency. After all the years of doing business with Dell they have no appreciations of their customers.  I AM DONE DELL and have paid them off with and low interest company which Dell will not do also. VERY UNFRIENDLY COMPANY


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