Hello,
I am getting "Factory setup error 5" during installation of "Backup and Recovery" latest version on my Dell Inspiron R15 SE 7520 laptop. This is because, that my system was upgraded to Windows 8.1 when an additional partition was created by the system. I have no resolve for this and need to create Recovery disks urgently. I purchased this laptop in the US 2 years ago in 2013. How would I can I create the Recovery disks now. How can I write to Technical support for this? Please guide. I have an urgency for the project.
Gajanan