Battery suddenly looks crashed with error: "Your battery has experienced a permanent failure and needs to be replaced. The system will power down when the AC adapter is unplugged."
System Tag: <ADMIN NOTE: Service tag removed per privacy policy>
I have done following action before posting this on forum as measures suggested on various other posts:
1. I have updated the BIOS with A12 from Dell.com website
2. I removed charger and battery, kept power button pressed for 20 seconds and then plugged in everything.
But my problem remains there. Please help. I bought this laptop due to battery and now feel helpless. We have bought 3 more Dell laptops afterwards but now very fearful with this problem. Please suggest solution.