I purchased this brand-new in the box about 2 years ago and it worked GREAT at first, until you had to RELY on it!!! It came with Win8 installed and later updated to 8.1. I never cared for EITHER, as this is not a touch screen, so really a Microsoft problem there. After trying to leave up and running as my daily machine replacement for my old desktop PC...this was definitely a HORRIBLE decision. First of all, for about the last year or so, I would find it randomly powered-off!!!!! Sometimes, I could be doing things and walk away for only minutes, coming back and finding it powered-off. All, with the battery fully holding a charge and being connected to the AC adapter all the time.
I first just continued to deal with this HORRIBLE issue, never finding anything in the event logs or otherwise. All drivers/BIOS were current. Two days ago, I found the the laptop completely UNRESPONSIVE!! Kept trying to reboot/NOTHING on the display, tried a different hard drive, etc...but NOTHING on BOOTUP even on the display!!!!! Now, I still have NO display and the 3-BEEPS, which apparently is a VERY KNOWN issue on these--Horrible motherboards!!!! I guess made in China should have been my first clue!! I can't even get the hard drive to work at all in several different PC/laptops!! SOOOO, the laptop died with ALL its hardware!!! Only thing I could salvage, is the DVD drive and memory!! This is the WORSE $200 I've ever spent in my life!!!
I've purchased Dell laptops for a lot of years and NEVER had one I had to THROW out in the TRASH!!!