Hello,
I have the following problem: my Dell Vostro 3360 constantly goes into sleep mode, the screen turns off, but the power light is still on or just blinks. Usually it turns back on by itself or I press the power button and it’s on. A few times I couldn't turn it on anymore. Then I had to connect my cellphone and other USB rechargeable gadgets to drain the power for a few hours, after the battery was completely empty I could switch it on.
I have noticed that there is no specific pattern when it happens, it does not depend on the application I use, whether the power cable is plugged in. I have updated BIOS, re-installed Windows, and played with power settings trying all possible combinations. Nothing helps.
Here are my questions:
Is the black screen a hardware problem?
What else can I try to fix the problem?
Thanks in advance
Dasha