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HELP with drivers

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Ok, I used to support laptop and desktop installs, fixes, etc. but it's probably been close to 10 years since I've done this and I know that I am VERY rusty.  However, I know that I will understand if someone could PLEASE direct me.

I recently reloaded my (old) laptop (XPS 17 (L702X, Early 2011)).  I guess I didn't install the drivers correctly nor am I even sure I installed the correct ones. :-(  Of course I cannot get help from Dell unless I pay now (since I'm out of warranty).  I recently purchased a new desktop but still want to have use of this laptop . . . . until it dies! ;-) :-D

Sooooo, can someone help me out PLEASE.

1) Do I need to reload my computer from scratch to reinstall the drivers in the correct order (http://www.dell.com/support/article/us/en/19/268873/en?c=us&s=gen&cs=&l=en) or can I just uninstall all the drivers and reinstall (probably a stupid question, I'm sure).

2)  MOST IMPORTANT QUESTION . . . when I go to the download drivers sight, I'm confused as to which drivers are compatible for my system.  IE, I put in my model and there are several choices for Chipset, Audio, Network, etc. 

I tried to "Run a quick test for common hardware problems." but I keep getting the error:

"We are unable to recognize the service tag detected through our scan. Please rerun the scan or contact the technical support for further assistance."
I would really appreciate any insight as soon as someone willing to help me can.  I use this for school and spring break will be over soon ;-)
Thanks much!
Dawn

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