Turned on my laptop this morning and noticed it was running really slow.
Checked with Intel XTU to see what the problem was and noticed my laptop was Thermal Throttling and limited to 0.80 GHz.
Called customer support, and after 90 minutes of running diagnostics, re-installing drivers, disabling programs that activate on startup, and reinstalling XTU, the processor is still limited to 0.80 GHz (although XTU no longer says it's thermal throttling).
Support said they'd call back in 24-48 hours, but otherwise don't know how to fix the issue.
I've added a picture of what XTU is showing.
Any ideas on how to fix?