Help! One of my youth has been using a Dell E6420 i5 8G CPU 2.60 GHz. This computer was donated by a company in the USA where they were replacing their computers. They handled wiping and reloading Win 7 Pro. The computer has a Win 7 Pro product Key and had been working great since I received it in January 2017. About 1 wk ago when the youth turned on the computer he got a message in the bottom right hand corner saying:
Windows 7
Build 7601
This copy of Windows is not genuine
He indicated that he could still use the computer to view study files, etc, however it was very slow.
I have the computer now to try to solve the issue. Currently when I turn on the computer the message I get is:
PXE-E62: Media test failure, check cable
PXE-M0F: Exiting Intel Boot Agent
No Boot Device Found. Press any key to reboot the machine.
I have powered it off and when restarting it I pressed F8 to try to get into Safe Mode. Regardless of whether I go into Safe Mode or Safe Mode with networking it loads a bunch of lines such as:
Loaded: \windowns\System32\drivers\..... BUT then it stops and at the bottom it says:
Please wait... and doesn't seem to do anything after this.
I don't know what is going on and what to do. Can anyone help?
Thanks,
Janet